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January 2024 by Thelma Carter
Very friendly place.
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January 2024 by timothy stasinski
I have had nothing but great experiences with Genisys Credit Union.From my mortgage, auto, home equity line of credit to professional interactions with all different staff members.
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October 2023 by Mike Jewell
Quick helpful service when replacing my debit card.
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October 2023 by Candy Jewlez
Horrible. Bad service...bad attitude tellers...who are asking customers to remove hat's, glasses, masks. It's very strange. They are very nasty & rude. They enjoy this kind of interaction with customers. It's sick & disgusting. Everyone should be fired. If I could give 0 stars I would.
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September 2023 by Yvonne Harris
A few days ago i was passing by and decided to stop and cash a check. Recently i have had problems with certain tellers and a few locations but corporate always works it out. I have been a member for over 20 years. I get a condescending teller who is hassling me not questioning the check. She has my ID the check my account number she wants me to take glasses off i did then my hat NO! Now attitude she goes to the manager who now is going through the system to find a draft its a check so i give her the company information and they cash it. Now she is talking about the picture she took at the counter. WHY? These tellers need to be retrained in what customer service really is because they have no idea of what it is. You annoy someone and then smirk and say have a nice day. REALLY!
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September 2023 by Jonathon Perry
Grace helped me set up my account and was absolutely beyond helpful and made the whole experience enjoyable, did her best to make sure I fully understood everything I was getting myself into.
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July 2023 by Greg Verdonik
Super fantastic, easy confeniat, friendly and caring, thank you Crystal, see you soon for more investment ideas!!!
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June 2023 by Timothy Reeze
I opened a savings account today, everyone was very friendly and helpful.
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April 2023 by Tony G
Crystal Cook totally saved me a lot of hassle! Her help was a bit of a life savor. She found a way to help me eliminate a bunch of outstanding debt in a way I didn’t know was possible. I will forever be grateful for her help on all the matters she has helped me with. She truly went above and beyond to help. Highly recommend seeing her if you need financial help
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March 2023 by Anthony Molina
I have a business account here. I had an employee bring in a check for deposit. They gave my employee a receipt with my balance on it. Is this normal banking procedure? Not Negligence? Not happy at all. Considering changing to another bank. I wouldn't bank here. This is not something that should ever happen.
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March 2023 by Gavin Jackson
I really want to Thank the staff at Genisys for having a welcoming spirit this morning. I felt welcomed and comfortable being there. The service was very much appreciated. Special Thanks to Sheena for being efficient and genuine with opening up a new account. Great service means a lot. I am hoping to use more services in person.
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March 2023 by Lance Travis
Thank God for Crystal, she was very professional, warm, friendly and took very good care of me and my family and I have to say she saved us quite a bit of money with our auto loan and warranty, I highly recommend her!
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February 2023 by Olivia Gibson
This is my favorite location to visit. I'm always in & out in a timely manner & everyone that has helped me has been friendly, even minutes away from closing time.
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February 2023 by Antoine Smith
10 year customer of the company, the front line staff never answer the phones and that goes for the 5+ branches that I call when the one down the street from me doesn’t answer.
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January 2023 by Kyle C
I'm not upset that I was denied a loan, as I understand there are certain criteria that must be met. However, the financial services rep who served me, Melissa, was extremely short and rude throughout the entire process. She seemed irritated whenever I had a question and did the bare minimum to explain the application process to me. She was very rude from start to finish.
