H&R Block offers a positive experience with knowledgeable and friendly staff. Clients have praised specific agents for their professionalism and expertise, notably Gerald Wiggins, who has been recognized for his 25 years of experience and ability to maximize refunds. Customers appreciate his willingness to explain the tax process clearly. Geeta Desai is highly recommended for making the tax experience easy and providing peace of mind. One reviewer switched from a long-time accountant to H&R Block and was impressed by the professionalism and care shown by the staff, particularly mentioning Jean, who was courteous, genuine, and attentive to doing the best for clients. Overall, the staff at this location is seen as caring, professional, and capable, making tax preparation straightforward and trustworthy. Clients advise against using the My Block app, emphasizing personal service over digital options. The team consistently receives high praise for their knowledge, friendliness, and dedication to customer satisfaction.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
