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January 2024 by Kelli Adkins
I went Jackson Hewitt inside the Walmart on 12 mile and Deja was so professional and she helped me with my taxes, I am sooo pleased. I will definitely refer her to my family and friends, and I will definitely go back to her every year from now on.. Thank you sooo much Deja!!!
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April 2023 by Golam Isteja Choudhury
I had high hopes for this tax service, but unfortunately, they fell far short of my expectations. Their fees were extremely high, and I felt like I was being nickel-and-dimed for every little thing. I will not be using them again. I would not recommend this tax service to anyone.
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April 2023 by Beth Waterstreet
Last year you charged me $170 & this year you charged me $324 & my taxes were about the same. I’ve been a customer for 17 years & it’s always been about $170. Please find out if it’s a mistake & call me about this ASAP.
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April 2023 by Scott Lavery
Very professional, friendly and personable. Knowledgeable as well. They were very prompt.
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April 2023 by Melissa McArthur
If I could give no stars, I would the young female did not know what she was doing. Repeatedly called her boss after her boss left for the night to be called back the next morning to be told that they were done wrong. I needed them redone, so the boss then re-did my taxes and once again when I received my refund, they did not add an all my income and now I am waiting on a amended tax return would not recommend. This is what I get for cheating on my tax, prepare all for a advance on my taxes not worth it.
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April 2023 by Albert Ohse
Amanda was great. Thanks for all the help and getting us through this tax season
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March 2023 by Amy Jones
After a bad experience at H&R last year we tried JH this year. Very happy with the outcome and impressed with our tax preparer. He was friendly, professional and made our appointment easy. Will absolutely be back next year.
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February 2023 by Trisha Zielinski
Highly recommend! They always answer all my questions and are so friendly
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February 2023 by Linda DiMarzo
Very knowledgeable, answered all my questions,explained the final results.
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February 2023 by Stephanie Grable
Jackie at the Eastpointe location was so helpful and fast!
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May 2022 by Pat Zarna
They were very easy to work with and did an excellent job on my return. I'm very happy and will continue to return year after year.
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May 2022 by Michael Allen
The Jackson Hewitt staff were very proffesiobal yet friendly. The lady that did my taxes was knowledgable curtious.
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April 2022 by Mechelle Zabik
I cancelled my appointment. My daughter was scheduled before me and texted the whole time how her tax preparer had a bad attitude. Then was going to charge 542 dollars for her tax preparation. We went somewhere else for much much less.
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April 2022 by Judy Tigay
In 2021 a tax preparer from this Sterling Heights office omitted information to me which cost me $400 in state and IRS penaltiesI am now requesting that Jackson Hewitt reimburse me for the error that this man made.
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March 2022 by Hubert Boggs
I first had problems at the Mount Clemens office years back. I filed in Jan and didn't get my return until Sept because they didn't put the whole tax form in the envelope they gave me to mail in. After that I started going to the Sterling Heights office. Now this year I am having problems again. They put down the wrong amount for my income and I supplied them with the two papers that showed my SSI income. I don't know how they could possibly have messed that up unless they don't know how to add. I filed in Feb 1 this year and finally I got a letter from the state. I sent them more info and they got it Mar 9. Now they are telling me I have to wait May to find out anything. I can only wonder how long it is going to take to get my return this year. I will never go back there again and suggest that no one get their taxes done through them.
