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January 2024 by Brendon K
These guys got my sometimes-difficult senior labradoodle into great shape in record time. The staff were professional and communicated wonderfully. The shop was also in great shape. What I did have a problem with was more about the owner's decisions. The usage of a super aggressive appointment "confirmation" bot was annoying to the point where I almost cancelled before I came in. I "confirmed" when I made the appointment, I don't need your system harassing me non-stop so you can save a few dollars juggling missed appointments. I would have also liked to see a no tip workplace, and the credit card surcharge is unprofessional (take it out of your profit, and if you're running so close that you aren't comfortable with taking it out of your profit then you're probably not running your business very well). Finally, please update your kennels, open wire cages allowed every dog to see and bark at the others and my guy was exhausted from being scared of them all. All in all it was an okay experience with a couple of owner problems that really irked me and ruined an otherwise perfect visit. They could make more money if they just took some customer perspective and made a few changes (I would have been fine with double the price I paid if these issues didn't exist).
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January 2024 by NCH 2020
Tried several other groomers. Aided with reference visuals (for them to keep), there was never the right a-ha. Saw a perfectly groomed golden Doodle at Clinton TWP dog park- owner referred me to Lakeside Groomers… Match made in Heaven… no more making my doodle look like a poodle (wink!). River and I Highly recommend!
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January 2024 by Tayler Shareef
Jay does an amazing job with my Cavapoo. She always looks so cute and smells so good after! The shop is filled with toys and a lot of healthy treat options. If its your first time, you get a little welcome gift! They also do fun little competitions around holidays to win prizes. They even printed out a photo of her and gave me a little treat bag for Christmas! My dog loves going there and they make it a good experience for her.
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November 2023 by Darrin Green
Very clean, well organized. Staff is very nice. My groomer, Cammie does an amazing job with my Golden Doodle
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October 2023 by Lisa R.
WAYYY Too expensive and they will cut your dogs hair completely off because for them, it's easier. So if you have a puppy with nice long hair DO NOT bring him/her here.
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October 2023 by candace Hermiz
I have been taking my dog cece here for the past 2 years and they have been so amazing. Patty always took care of her and groomed her to perfection. Cece loved her. Sadly, cece passed away. After they found out she passed, the team at lakeside dog grooming and patty sent my family and I a card and 2 beautiful pictures of cece.that was very sweet! Thank you so much for that. I am forever thankful for everyone there at lakeside dog grooming. And thank you so much patty for being the best groomer to cece. Highly recommend them!!
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September 2023 by Jenny Ho
Needed to find a new groomers closer to home. Been coming here for almost a year now and no complaints so far. Easy to make an appointment and easy to communicate with. Also has convenient pet shopping for basic needs. They get my dog finished in a reasonable timeI was trying this other place out by word of mouth but they always took about 7 hours!! They said they let older dogs air dry and I’m assuming in the cage so i was not a huge fan of that. I gave them 3-4 tries and when I just got bathing done and that itself took 4-5 hours, I was over it.But Lakeside grooming takes about 1.5-3 hours for my 14 lbs dog full grooming which is perfect and always have him looking cute and smelling good. He can be a grump too and hates his nails trimmed but I’m happy they can handle him. Thank you Lakeside dog grooming!
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September 2023 by Stephanie Taulbee (Sissy)
This was the first experience with professional groomers for both myself and my kitties! Super impressed with how polite and friendly the staff was; Lance took excellent care of my babies!! They came home smelling wonderful with silky smooth coats! Thank you all so much!! Can't wait to be back!
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September 2023 by Alexis Hartman
They were awesome! My sweetie is feeling so fresh and so clean! Lance did an awesome job ❤️
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September 2023 by Marsha DoBiesz
We picked up our dog from lakeside and I was completely shocked! I cried all the way home! He looked like a shaved rat! They completely took off of his fur. His legs his ears his face. They never called us first to tell us what they were going to do . She asked if we wanted a teddy bear cut and we said yes. I would never go back there. Now,our little dog looks scalped! He’s shaking because he has no fur! I would give minus five stars! He is a morkie breed. I can’t believe they would do this to our precious fur baby. They cut him so short you can see his skin. We knew he had matting but not to point of shaving him.
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September 2023 by Robert R.
We have been taking our dog there for several years. I always asked for an appointment first thing in the morning and would pick our dog up as soon as they finished his grooming. Up to now the only issue I've had is every groomer that was really good would leave for a better job. Recently they started charging extra if you used a credit card. Then on the morning of 9/20/23 when I showed up for our appointment, I was told, "There is a $10.00 charge for all in / out appointments". When I asked what in the world is this? I was told that any dog dropped off and picked up when the dog is ready is in / out and the charge is ten dollars. I asked if the owner was there and when they said yes, I asked to speak with her. The woman that came out and stated that she was the owner was a new person, I stated that I was not told about this NEW policy in advance, nor could they explain how I could avoid this without leaving our dog there all day. I informed them we would not be bringing our dog there anymore. Lakeside Grooming clipped me for the last time.
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August 2023 by Jacqueline Liu
Caitlyn was absolutely wonderful with sweet baby Rosie! Rosie is difficult to groom and can be a biter. Caitlyn was able to calm her and groom her doing a wonderful job. Thank you Caitlyn!!
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August 2023 by Gretchen H.
Brittany does such a nice job with Lola's haircuts! Lola is a bit reactive and she seems at ease with Brittany! Great shop I am so happy I found them
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August 2023 by ShadowFyr SixtyTwo
Stay away! We took our shorkiepoo there which is longer haired. We stressed a trim and had a long discussion about it, came back and he was SHAVED! He is now traumatized and not himself. Obviously they don't know what they are doing.
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May 2023 by Skylar Demorest
Jäger loved coming to Lakeside Dog Grooming!! He got the deshed package & was very dirty. He’s a very anxious boy, so I was very worried how he would behave & come home acting, but Vanessa did amazing with him(: His paws & claws look amazing, his teeth look super clean, & the dead clumpy undercoat & dirt are all gone & he smells amazing. When I picked him up he was calm, smiling, & happy!! The groomers here are amazing at what they do. Will definitely be bringing Jäger back here.
