-
September 2023 by Mr. Jewell Jones
Exceptional service. Working with Trey and others, virtually/online, was a breeze, and they are helping me get to where I need to be financially! #LiveLife #Holla
-
February 2023 by Cara Jenise
Went in to inquire about opening an account, and was advised they are only accepting new members that work for a dispensery.
-
February 2022 by Karen Gomez
Absolutely the worst customer service any financial institution has provided. Please save yourself and don't open an account or a credit card here. They had one of their managers or staff members that is no longer with them, Lawanda, mess up my credit card account and then at the end after months of stringing me along, somehow it was twisted and became my fault and my credit card was closed leading me to lose all of my credit reward points that I had accumulated when I never missed a payment or had any issues for years. "The people in the back" management never once spoke with me about the situation, I tried to be as patient as possible but this is the worst service. Cherise finally spoke to me saying she was the manager and in their own words said they closed it because they wanted to do that period. Extremely unhelpful. This is without mentioning that I have been a member since before it was Live Life, for over 13 years. I am filing a formal complaint with the credit union and with the NCUA because this was an unfair treatment of a long-term customer.Hello, I'm not sure who responded here on Google but I have tried to reach Senior Management and was never once contacted with the person. Cherise was the only person who came to the phone and said she was the highest manager. I will file a formal complaint and update this if addressed.
-
July 2021 by Beth Bodner
I have been banking with LLFCU for years and have always had amazing service with them. Recently I had an issue with my debit card and the woman I worked with at the credit union to resolve my issues was extremely helpful and was a pleasure to work with.
-
March 2021 by Steven Jaboro
Live Life deserves a 10 star rating. They are all so polite, friendly and go the extra mile to make sure your needs are met. They define what real customer service and client relationships mean. Keep up the great work!!!!!
-
August 2020 by Venus Rose
I went into the Credit Union to open anAccount thinking that I would get a hassle because a few years ago my social security number has been compromised and the perpetrator had opened accounts using my number I felt like I was going to have a hard time because I've had such a hard time with TeleCheck and their systems to remove my name from their database but, fortunately for me I went into #LiveWell Credit Union and they were incredibly awesome and they opened the accounts for me with no hassle no problems. In 30 minutes if that muchamuch time. I'm up and ready to go.. The staff have been so nice and so kind and I really really am glad that I made the choice to LIVE WELL!! I look forward to a long personal and business banking relationship..
-
May 2020 by Elizabeth McIntosh
All i wanted was statements from an account I closed to file my taxes. A PDF file sent to my email. Sounds easy, right? Nope. I have to pay for said email and I wad told they have to "figure out" how to take my payment. Seriously? Youre a bank. You can't take a credit or debit card over the phone? Its been a week already of trying to communicate with them. They're only open for a couples hours a day while I'm at work so its been hard for me to get a hold of them. I'm very frustrated.
-
February 2020 by Jacob Kaspo
They made me wait for half an hour to tell me they did Not deal with aaa because they did not update their page 2 years ago
-
January 2020 by JoEllen Jones
Everytime you call to speak to someone they say they say they will call you back no body ever does today we called and we heard a man say I dont want to talk to them. We took most of our money out of their ready to take the rest now. This is the worst credit union ever. We have been with them over 20 yrs. They have changed for the worst.
-
November 2019 by Karl Brzuchowski
The best experiance with banking ever! The friendliest people. Fast service. Great location for me. Very professional. Check them out! Extremely satisfied!!
-
November 2019 by John Azar
Best financial institution on Macomb County. Problem solvers and community advocates on staff to help. Expect big things for them and expansion in the coming years! Karla Haglund is a leader and pioneer that you should only hear more great things about in the future.
-
October 2019 by John Candy Azar
Best financial institution in Macomb County
-
October 2019 by MrPocoloco59
Live Life Federal Credit Union is the place to go for personal service second to none . It’s an amazing place to do your banking business !
-
July 2019 by 17 Hemi
Great Staff, extremely helpful. I purchased a car from a private seller and Kris was excellent in getting everything done for me.
-
July 2019 by Emmanuel Yousif
Great people to work with. Amazing service and they are always looking out for your best interest. Thank you very much 5/5
