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February 2023 by Anita Cadez
So many surprises throughout the store. I just recently started shopping at Macy's because I didn't think I could afford their merchandise. Boy was I wrong. I happened upon a huge sale in January and I have to say I love the quality of most of their clothing lines.
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February 2023 by Antonina Strazimiri
I found what I needed though options were oddly limited. To be fair, I'm also picky. Cashier was efficient but I wish the company policy wasn't to hound me for a Macy's card. Not her fault of course, more a comment on my wish to simply purchase my item without the same offer three times in a row.
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January 2023 by Donna Hobert
I went to buy some perfume for my daughter. I saw an advent calendar with perfume samples on line. So I asked for that.The first lady just said we are out. 3 times.The next lady said go see Robin in perfume. We are cosmetics. I never looked for Robin.I asked another lady and she said the sale items are on center aisle.I didn't ask for a sale but maybe I did not look the best. Sweat pants and pony tail. Maybe she thought I couldn't afford itThis is how she made me feel.I found some perfume at a perfume store right next to your entrance. I spent 200.00 there. Macy is a great name with great products but no one should feel like that when they are here.
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January 2023 by Kathryn Scott
Great store and fun to shop in. The sales of their items are wonderful and when you check out the prices down maybe 2 or 3 dollars. Love the store ?
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January 2023 by Christina Rayne
It's located on 2 different ends of the mall. So if you are a heavy shopper like myself, you aren't going to want to lug your shopping bags to the opposite side of the mall just to shop at the same store. If you have an online pick up, make sure you know what end the pick up is as there is a North and South end.
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December 2022 by Mildred Sandoval
I also ended up purchasing something for myself as well (which she helped me find) - I love my new Bright Crystal Perfume set! Kim was very professional, friendly, and you can tell she loves what she does.
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November 2022 by Valerie Bellomo
Worst experience shopping this morning. Took 30 minutes to buy 2 pair of earrings. Girl kept offering me bent 14K gold earrings. The piece that slides into ear bent on all she showed me. Got home and looked closely at my purchase. .......these are bent also. Awful service...incompetent sales woman. Seemed to be clueless about the product she was selling.
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November 2022 by Tracy Tomassini
I want to thank Sheila the Manager in the women's clothing and shoe department. Along with Marlena, Allise and Mira. Your patience, kindness, and direction was so appreciated. My Mom was not given the proper information by another employee at Macy's of Oakland mall on a return. (The employee may not have known the proper information) Allise said would you like a manager because sometimes they know things we don't and may be able to help you better. She called for Sheila and Sheila was so kind she made our day. Mira gave us the correct information on the last pair of shoes my Mom picked in the store. (Last Act 50% off-meaning it was the last pair left.) My Mom received the money she originally spent and bought the shoes and bought the Sak purse she wanted so she put it right back into the store and she left a happy customer! "Reminder to all." Kindness goes a long way on both ends. Be kind to the customer service employees. Some are part time and may not know all the answers to your questions. Treat others the way you want to be treated. Thank you again ladies.
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October 2022 by Michael Williams
What can I say when it comes to Macy's? I'm kind of biased because I am a Macy's card holder which signifies My Love for this department store. LOL on this day that I went I was able to purchase a $200 jacket for only $95. Their sales are always good and I've never had a problem with staff.
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June 2022 by Julia Maiani
My dad and I were shopping for a birthday gift for my mom. Employee Kim M. from the perfume counters at Macy’s Lakeside Mall provided us with a phenomenal experience and helped us find what we wanted. I also ended up purchasing something for myself as well (which she helped me find) - I love my new Bright Crystal Perfume set! Kim was very professional, friendly, and you can tell she loves what she does.I normally do not write reviews as often but she deserves to be recognized. Please pass this review forward to her and her managementThank you, Kim M from Macy’s Lakeside Mall for helping us!
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March 2021 by Sunshine V.
It's a pretty big mall that is not overcrowded during the pandemic and limits people inside some stores. The employees in the stores I went into, they were all friendly and professional. I will most likely be back to shop again. If you want something good to eat while here, visit the Chinese restaurant where the the food cafeteria is. I don't remember the exact name of it but I'm sure it's the only Chinese restaurant there open. There crab/cheese rangoon is good too.
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March 2021 by Noah S.
Lakeside mall used to be my favorite mall of all time. Close to 10 years age, I went Christmas shopping here, and there were a ton of stores to shop at. It was a really fun place to go. Now it is like 1/4 of what it used to be. Very disappointing. It's not that I don't like it as much as I used to be but it is not what is used to be. Very sad.
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February 2021 by Me P.
Very empty here. Broken elevators and escalators that won't be fixed. Not sure how they stay in business? The few stores that are open are nice.
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February 2021 by Nicole E.
This is a decent mall. It's not fancy, but it serves its purpose. My friends from SCS used to go hang out or do some shopping here a lot. Our family went to Eastland until it became too shady and then ended up at lakeside mall for any shopping needs. It took my mom a while to get her to stop going to Eastland and driving a bit further to keep her and us safe. This is an old school mall, has the basics and more. It's similar to the Oakland mall by my house and has the similar walk ups on the second floor as Fairlane mall. I do still like walking inside the malls and having an array of stores to check out, it feels like malls are starting to disappear.
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February 2021 by Gabe E.
UNSAFE AT ALL HOURS OF OPERATION AVOID AT ALL COSTS IF YOU VALUE SAFETY OF YOURSELF AND THE PEOPLE YOU CARE ABOUT!!! On 2/15/2021 at around 4 I was shopping for some pendants at Kay Jewelers and as I was preparing to set up financing as two masked African American individuals came in, smash the case directly behind me, and started bagging jewelry! I immediately set my s*** down and started patting my jacket down lookin for my knife and started fighting with the guy that smashed the case with a brand new sledgehammer... I chased them outta the shop and security was no where in sight!?!? Took them at lest 5-7 minutes to arrive and they were walking to the scene??? What are they payed for? They claim they were there in 30 seconds. HAHAHA the attack was over in a minute and I did everything and I'm just an art student in college! When later returning to request the footage I was told I need a subpoena from a lawyer or the courts... REALLY LAKESIDE SECURITY!!! Fuckin Paul Blart P**** Cops Fr. What if they had a gun man? Someone could've die and the mall can't even hand out the footage without being a pain in the a***** Honestly a joke and this happens ALL THE TIME HERE! Don't go here without a knife or something to defend yourself with cuz the security will stand there and watch while you get mugged or assaulted. Why can't I leave less than a one star review?