-
September 2022 by Jaclyn C.
Everything about the store and the people are good except for this one cashier. He is a taller, thin, older gentleman with brownish auburn hair and big eyes. I went in to get a laptop backpack because I have to walk far with my laptop for work so I needed something comfortable. The one I picked was $112 so I wanted to know the return policy, because if I don't like it I don't want to lose out on getting my money back and picking out something else. When I'm checking out I just ask what the return policy is, and he says "Why? How long are you going to use it before you return it?" And i said you know if I use it a few weeks and don't like it I will want to bring it back. He said thats fine but I honestly wanted to know is it 30 days, 60? I get busy I don't want to miss the mark. Also, I'm not trying to shoot moves and use up something and get money back for it, I'm not a scammer but I felt I was being treated like one. So then i asked if a few weeks was fine for returning and he said yeah, don't worry you'll like it. I don't know why he wouldn't just tell me the time limit or if there isn't one. I felt interrogated too with his tone. I always shop here at this office depot and everyone else I've encountered has been nice and helpful until now. Honestly if I shop again I will wait in line until I don't have to encounter this man again. It was not pleasant.
-
November 2020 by Nicole E.
Maybe I haven't been to many Office Depot, this location has a feeling of a warehouse, it's the layout, seems functional, maybe too big for their inventory. Felt too spread out. Staff are nice and helpful. Asked if I needed help upon entry. I saw a ton of cleaning products in tubs when I first walked in, a gentle reminder of the the most unwelcome pandemic that just won't wane or go away at all. They have phone sanitizer boxes, those looked useful and are reasonably priced. I ended up being distracted from printer ink, since that's boring. They had a decent assortment of 6' charger cables.
-
October 2020 by Dghdf D.
Are you kidding me. This place hired a sex offender. His name is Todd Diamond. Do not support!!!!
-
March 2020 by Milly H.
I needed big bottles of hand sanitizer for the homeless shelter along with some page dividers. Like everywhere else, they were out of hand sanitizer, but I did get my page dividers and some sharpie markers. The sales staff was quick to great me and offer the correct isle to find my dividers. The cashier on the other hand seemed to be competing in a rudeness challenge of some sort...she obviously was in the lead. In an era where online shopping is just as easy as driving to the store, and there is never a rude cashier online, I would think that brick and mortars would make courtesy training a priority.
-
September 2019 by Suzy J.
I was super excited to come to this store because of a sale that was going on. My boyfriend recently got a new job as well and likes a specific type of pen. It is difficult to find these pens in normal stores. Office Depot had the type he likes from different brands. They were fairly priced and work amazing. The staff was helpful in locating items I needed. This store is great for office supplies or school supplies. I found a lot of great things for my work office for sorting and organizing. We do have some items provided at work but more is useful. The store was clean, fully stocked, and organized. I was impressed with the cleanliness considering there was a huge back to school sale with a packed store. The lines moved pretty fast as well. I will be back to look at more supplies in the future.
-
July 2018 by Penni M.
I have been going to this Office Depot since they opened, and it is my favorite office supply store, as well as favorite location. The store is always super clean, and the employees are very helpful and friendly. I always choose this store over Staples or even Office Max, even though Office Depot and Office Max have now merged.
-
September 2016 by Jill D.
No thank you! The boys at the register are not interested in customer service, and will eventually ruin the place. Let them all go and start over. No one asks if they can help you, the copy center staff just say "no" if you ask them to print anything other than 8 1/2 x 11, and the store is dark. Run to another store that is appreciative of your money. You work too hard to support these ungrateful people.
-
August 2015 by O R.
They could not price match to their OWN website's prices. So I asked the girl, "So I have to buy this online and come back to pick this up at the store?", she responded, "Yea you can do that". I just see inconvenience and poor customer service. BestBuy and Staples even do price matches towards Amazon.com now. Good luck, Office Depot.
-
December 2014 by Steve S.
Awful service. Ordered 5 desks last year, took 2 months for the order to get right. We had to stop dealing with the store, started dealing with the online department which was even worse to get it corrected. Partial shipment nightmare. Last week had to order another desk. Online showed in stock. Called store to verify. Ordered 1 desk and two chairs - showed up for pick up and was rudely dealt with. "Todd" tol
-
February 2014 by Ron C.
Out of full disclosure, I'm a staples fan but since there are NONE on hall road, office depot was my only option on Monday. Every employee that passed me or was near me was super friendly & helpful, My beef was the ramped up prices, as I noticed 2-3 of my regular purchased items were $2-$3 higher here. Then cashing out, they did NOT activate the gift card I bought [ starbucks ] , but at least I noticed it before dropping it in the mail, returned to the register & got it cleared up & activated.
-
August 2012 by Zach L.
Excellent customer service. Guy was super helpful. Selection was ok. I bought an L shaped desk and chair. Pricing is fair. Could have saved more if I shopped online
