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April 2024 by Dylan C
Pricey but good. 4.2/5
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April 2024 by Heather Brodacki
This place is AMAZING so happy we spend our money here the staff is incredibly nice the food has always been great!! We visit this location at least once a month sometimes 2 times a month and out of all the times we have been there let’s say at least 40 times over past 2years and they made 1 mistake because of new employees everyone has to learn mistakes happen but what was remarkable this company contacted me in less than 24 hours!!! And offered to make things right and apologized very impressed!!!!!Thank You Penn Station!!!
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April 2024 by Nick Riera
why are we paying $15 for a sandwich when yall think it’s ok to substitute red onion for tomato? bffr
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April 2024 by Eddie Kal
Food is good, service is good, but if the dine in atmosphere not so great. I come here often and the floor is sticky every time I come. Always see fruit flies everywhere. Bathroom could use a cleaning. Not sure why the floor and tables are all sticky. Not many people dine in and this location is not that busy for the place not being clean. Sticky floors is the main complaint.
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March 2024 by Mary Altman
Disappointed with this location. The floors are extremely sticky, tables dirty, no one wearing a hair net, employees with fake nails. I watched a family of 5 walk in and leave. Old fries with food might I add. Not coming back.
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February 2024 by W Zur (wzur)
I use to order from this franchise in Louisville all the time. It was one of my favorite places.This establishment is no different, great food especially their cheesesteak which is what I always get.I’m not a French fry person but liked that they’re thin however, they seemed too greasy and soggy.The chicken Parmesan sub is good according to my wife.
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February 2024 by Fab L.
You can easily see especially the small one. D is not happy to work here and when someone makes your food that's unhappy it is not a good thing. She doesn't start on delivery orders till after the driver gets there and will tell the driver it's not ready and will be a long time in hopes that the driver will not wait so she won't have to make make the order
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February 2024 by misty misty
Aaron and Jake are the best. They made my first time memorable and this will be my Penn Station. Great job guys don't
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January 2024 by Scott P.
Well I thought I would give this place a try. While I was in there, I noted that there was music playing. Clearly one of the staffs playlist. As I waited for my order to come up, I got to listen to the uncensored version of CeeLo's F**k you. As I got to hear the words F**k you over and over multiple times, I scanned the place for kids. Thankfully the place was almost empty and no families. As my $15 sandwich, fries and my cup came up I was shocked at how much it didn't like the picture represented. I know, unrealistic expectation. The fries seemed to be all of the bits and pieces left over. It's made to order so as I waited I was able to see how dirty the kitchen, glass separation and stainless steel was. Disgusting to say the least. This place needs a wipe down with some clean rags and some kind of cleaner. The grease, dirt and residue seem to just be smeared around. I took some photos but I just feel so bad to post them because it is disgusting. The condiment and drink station and the booth walls as well are filthy. The table top surface where I sat was sticky. I did notice that the bucket of cleaning water hanging on the wall was being used and the rags are being wrung out back in the bucket. When looking in the water you can see the food particles and grime. I think I have found part of the issue. Though I did enjoy the taste of the sandwich, I will never be back. I suggest you all stay away until the health department pay a visit.
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January 2024 by Catherine Rayos
Exactly what you expect from a Penn
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January 2024 by skyla vaughn
Should not take 30 minutes for one sandwich on a Saturday morning with no line.The order was not placed in my name. Still extremely unacceptable. Do better. They move extremely slow.
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October 2023 by Tamica Brooks
Great customer service, food was fresh and
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October 2023 by Heather Twigg
Who puts marianira on a Philly cheesesteak? Employees were too busy talking amongst themselves rather than paying
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September 2023 by Sarah Tilley
I had a piece of hair in my sandwich. I caught one of the employees, a male cook, dropping something on the ground. After he picked it up he didn't change his gloves or wash his hands. That's probably where the hair came from. Disgusting. Worst location. They need to be shut down. I will be calling FDA!
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September 2023 by Gobah Music
Ordered a cheese steak with mayo. The sandwich was soaking and dripping in so much grease it literally fell through the paper bag on the way to my CAR. The bread was soggy and soaked!