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November 2023 by Mehul
They are so rude.Each and every staff is rude.they charged original price even after showing the coupon and to reimburse it took 30 mins and didn’t even said sorry once! Avoid this place. It’s racism issue here.
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November 2023 by Nand Kishore Gajarajan
Good variety of fireworks. Slightly priced higher than the other places that sell Fireworks but the quality of products are great. Also sign up for their discounts and offers, you'll save some ??
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November 2023 by Sam Sam
Horrible serviceThe closing time says 10But we are at 840 pmThey are not allowingThis is horrible pathetic serviceThen why are you putting the closing time as 10 pmThere is no where the last entry time quoted.The lady is very very rudeThere is a PRO fire works near by, they are better and nicer. Go there and don’t waste your time here in Phantom and the rude crew.
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July 2023 by Jeffrey Marshall
Definitely the best place to get fireworks, maybe a couple dollars more than the other places but your can't beat the Phantom quality. They always have some kind of deal going as well. I grew up going to Phantom fireworks in Ohio as a kid, now I bring my kids to the one here in Sterling heights, the staff is super helpful and go above and beyond, the process is simple just have your ID ready and you'll be in and out.
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July 2023 by Elizabeth Leitzel
I’m disappointed in this place way to over priced it’s insane!! The excalibur here is 300$!! I went to jakes fire works and they had it for 100$ way better selection and way better priced
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July 2023 by Ripsaw17 Hello (Question everything)
Use to be a great place and then they got greedy
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July 2023 by James Grzelka
Prices are ridiculously expensive. Never buy anything from here unless you're getting 50% off minimum. Pro fireworks is cheaper, and there's a local place called XL fireworks that sells them wholesale and is the cheapest around. Also, no firework from Phantom reports. "Reports" is the loud bang fireworks. I would not shop here unless you have coupons
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July 2023 by Joshua Tougas
The owner was top notch and helpful with getting the best"Bang" for your buck. Helped my son pick out what he wanted & what he wanted to spend.
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July 2023 by Katie Ohrnberger
Been coming here for years, great selection and great coupons. Friends and family always love the fireworks display we put on.
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June 2023 by T J
Store had an abundance of stock, everything you wanted & more! The staff was so helpful! Customer service was great! Amazing experience ????
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June 2023 by Md shakil Chowdhuri
I buy $1160fireworka. stores give me 50% off I like them
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June 2023 by Matt Campbell
(Firework enthusiast) favorite time of the year so I know what's being price gouged and this place is marked up like crazy. Go to the tents you'll get buy 1 get 1 free left and right.
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February 2023 by Suzanne Laffrey
The coupons I received were great and the selection of fireworks was exciting
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October 2022 by Nehal Dalal
Not sure if we can give 0.5 rating, will like to let the public know the lady in the store was very loud, screaming on all the indian customers who were anxiously waiting in the que for around 30mins - 1hour. Store manager should address the issue and take action on that lady, who sounded more racist from the behavior everybody noticed and experienced. Expected respect, be kind to the customers no doubt what ethnicity they come from, eventually we work hard and pay any amount to celebrate our well known Diwali festivals and fireworks are must - which Phantom fireworks should think it as an opportunity rather than treating the customers so bad.
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July 2022 by Jake and Gia Gaming
After taking a trip there, we forgot the coupon they mailed us 3 times. We just spent $750 at the store a week earlier and they wouldn’t look us up…we brought the flyer in that time but did NOT use the coupon…we won’t be back.
