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November 2025 by Jason Leonard
Alex is amazing! She goes above and beyond for the tenants!
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November 2025 by Corey Waites
I had a good experience.
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November 2025 by cherie erikson
Eraka was great
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November 2025 by Sara Reynolds
Alex was awesome! Very informative, polite, & a very good memory. She made this process so easy. I highly recommend if you need storage! Not only is the storage affordable the customer service is a huge bonus!
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October 2025 by Porter Callahan
Great place very friendly
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October 2025 by jen gonzalez
Alex was amazing to do business with, informing me of everything and helping ever step of the way. If I need storage again would definitely return.
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October 2025 by susan jones
The lady that I spoke with on the phone, Alex, was very helpful and polite.
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October 2025 by Mike Adair
Very reasonable rate and Gated Don't forget to ask for Alex
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September 2025 by Cynthia Michaels
Jenna was awesome! We were waited on promptly and shown proper procedure and it was an awesome experience! Saw Jenna on 9-27-25
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September 2025 by Harvey Ermatinger
Had a very good and quick experience, thanks again Alex you were great!
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September 2025 by Mike Pelkey
Alex was very helpful and awesome to deal with
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September 2025 by Nick
Alex was helpful n Erica was awesome
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September 2025 by Dominic
Had a really great experience , price was great , Eraka and Alex were really helpful, would recommend smart stop to everyone
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August 2025 by busce1sp
Jenna is absolutely too rude to be handling any form of customer service or phone.
I tried to fill out a lease online but got busy in between. She called and left a message so I called back. Starting off with a terrible tone and without having any idea the distance from my work she told me that getting out at 5pm i wouldn’t have time to sign up for a storage unit before they close at 6pm….its a storage unit not a mortgage. I’m sure I could do 6 initials and sign my name and she could run my card within the hour available.
Then she gives me attitude because I don’t know the difference between types of locks and just kept repeating the word “disc lock” in an angry tone like I was stupid.
I kept with her because it’s close to the residence and how often do you have to deal with the workers at a storage. I double checked the online price of $44 a month for a 5x10 and she said no mentioned again an insurance that I already declined and then said they’d force me to buy their lock because I wouldn’t have enough time to get there in her opinion. Not sure what her plans after work were but they were BIG and she could not be late!!
I in a still wildly and unnecessarily polite tone explained to her she’s correct and maybe this location isn’t for me and that sweet professional woman hung up the phone. The company needs to STORE her in the back away from customers.
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August 2025 by Alkarrar Ebraheem
Alex is best and great communicator and professional customer service
