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March 2024 by Candace Payne
Came here twice their work is excellent. I’m never disappointed always satisfied and I always recommend other to this shop. They’re work is great and you will not be disappointed!
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March 2024 by Steve Hale
What a Excellent place to do Business with. Super Helpful unbelievable fast Service. Fantastic Workmanship!!!!!
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March 2024 by ashley coners
Had my truck worked on. They replaced/repaired everything perfectly and quicker than expected. Was also not expecting them to detail the inside which was a nice surprise. I hope I dont need a Collison shop any time soon but if I do I'm coming back here
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January 2024 by Vlad Kap
Took my SUV there for a simple scratch and chip repair. Got greeted by Mark who looked at the damage. He quoted me $500 for the repair. When I went to pick up my vehicle I saw mismatched paint and clear coat drips across the entire side. It looked like Mark decided to turn a quick buck and gave the job to a newbie who massed up my car.When I pointed out the bad looking paint work Mark said what did you expect for $500. I asked for my money back and Mark laughed and said "sue me".I walked away from this situation because it did not feel right. I took my vehicle to another collision shop and ended up paying $1400 to undo what Sterling Collision did.
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January 2024 by savanna faraj
The best collision shop! I was very anxious after my accident, they made the whole process very comfortable for me. They all made sure my car was perfectly safe to drive before I got it back, looks brand new and drives like I just got it from the lot! They are all very honest, knowledgeable, and kind. Definitely recommend them!!!
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January 2024 by Ramin Askarifard
The best college in Sterling Heights ?
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November 2023 by Alexandra Leib
The first good thing about this place is that it’s open on the weekends! I got in an accident early on a Saturday afternoon and Sterling Collision was the only place open and available to take my car. The second good thing is that Mark was very transparent during the whole process. He let me know when my car arrived, when the insurance adjuster came, when he ordered parts, and when the car was done. The third amazing thing was that once the parts were ordered, my car was complete in three days. I only worked with Mark, and he was super nice and readily available if I had questions or concerns. I’m very satisfied with the service I received, and I will definitely be recommending to friends and family.
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October 2023 by Sandhya Ashokkumar
I can give a negative rating if its available. DON’T GO TO THIS AUTO SHOP FOR REPARIS. They will not use genuine parts during repairs and will drive your vehicle for their personal use. Leave your car with this collision center at your own risk specially if it’s a premium brand. Highly unreliable, incompetent auto shop. If you closely review the invoice, they would have double charged you for same parts replacement. They go back and forth several times stating parts are not available and charge for the same parts multiple times. When I took my vehicle for servicing at the Audi dealership, they have provided me a feedback that the parts, nuts/screws etc fitted into my vehicle are from some random vehicle and not genuine. They have just picked parts whatever was available in their auto shop and fitted to my car. Most of them are not genuine. Even the bumper replacement was not done though Mark charged for new bumper but had manually removed the dent and did a shady job of painting. It was very clear from their work that the bumper was not replaced but repaired. While fixing the head lights, they have damaged the washer fluid tank resulting in leakage. They also had messed up the adaptive cruise control sensors. Their work clearly shows that they are not experienced dealing with cars. The worst of all is that they misused my car and handled it carelessly. Drove for over 700miles, dumped all old tires in the trunk, used it for their personal work. Kept the car very dirty and dusty. When we questioned them after showing the before and after mileage, Mark/ Marvin denied and told me that its not a rolls royce to drive my car.
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September 2023 by K4M Towing LLC
Don't trust this auto shop with your vehicles! They used the car we left for them, drove it to a party!Super irresponsible. Make sure you have your GPS and camera on when you leave your vehicle with them.
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August 2023 by Sandrah Bradley
Sterling Collision did an excellent job, yes I recommend their servicesThanks so much to Chris and staff.
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April 2023 by Mr Anon
Showed up in the front waiting/lobby area mid afternoon middle of the week. No one there to greet me. Door chimes played to announce I was there. Security camera aimed at me as well. Waited 5-10 mins for someone to come but no one came. Front area was very dirty. Also, stuck my head thru the very dirty grimy door that passes through to the vehicle bays to see if I could flag an employee down to see if I could get a quote. Couldn't find anyone. They looked really busy/full but I figured maybe they were TOO busy and decided to leave and go elsewhere. Also, usually at collision shops I see the labor rates clearly posted on the wall visible for the customers. If they were there I must've missed them. Maybe I just came at a bad time. IDK
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April 2023 by Suck It
Showed up in the front waiting/lobby area mid afternoon middle of the week. No one there to greet me. Door chimes played to announce I was there. Security camera aimed at me as well. Waited 5-10 mins for someone to come but no one came. Front area was very dirty. Also, stuck my head thru the very dirty grimy door that passes through to the vehicle bays to see if I could flag an employee down to see if I could get a quote. Couldn't find anyone. They looked really busy/full but I figured maybe they were TOO busy and decided to leave and go elsewhere. Also, usually at collision shops I see the labor rates clearly posted on the wall visible for the customers. If they were there I must've missed them. Maybe I just came at a bad time. IDK
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October 2022 by Dee Money
I really want to thank Mark and his team for doing the best work I recommend everyone that needs there car repaired Mark is the go to best guy he take his time and repair you vehicle the right way better then these other companies he is very outstanding price and he will go out his way to get you back on the road thanks Mark and his team ❤️❤️❤️Services: Painting
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June 2022 by Cassy DeBacco
I went without calling and they took my car right away on a Saturday!! My front bummer was completely detached from my car. They put it back on in only an hour! Mark was very kind and helpful. Definitely would recommend!!Service: Body & Trim
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June 2022 by V C
Best collision shop! Very professional, very clean and very friendly. They will take care of you. Highly recommend ??
