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July 2023 by Robert Pecar
Use their services regularly. Rented all kinds of stuff over time. I've had to add hydraulic fluid to a tractor once, but other than that I've had no major issues. Can't expect these folks to know everything about all they have to rent but they do a good job with what they have to work with.
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July 2023 by Darren V.
Went here to get a key made yesterday. Nobody would wait on me despite many employees standing around. Store wasn't busy at all. Walked toward associate to ask for help and she walked the other way. I left.
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January 2023 by ray m.
I spent over $10000 and they gave me no reward points I asked the people in the store why and they said because I didn't have a store card then I found out that was a lie because you can register cards on the website so I lost over $100 because of these idiots
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January 2023 by Lisa M.
I shop at this store all of the time. Friendly, helpful staff. This store is very close to me, so it is convenient.
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October 2022 by Agnes A.
Needed to purchase deck stain and sealant to clean and revitalize and older deck. Paint dept was very helpful in answering my questions and helping me to understand how the products work. Sales personnel were easy to work with.
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July 2022 by Dave S.
I guess it's time to shop at Lowes for the rest of the year. Home Depot is the only place that offers military discounts but puts tons of restrictions on them. Lowes let's me use them for business purchases whereas Home Depot doesn't and as of 2022 they only give us $400 discount per year. My business did $40k last year with Home Depot, $80k with Lowes, another $60 with my plumbing and miscellaneous suppliers. I am at $33,700 with Home Depot alone so far this year and they want to send an "congratulations, you reached the maximum military discount we are going to give you" email today. Veterans are under 5% of the population, that's 1 person in 20 that you know. As not every vet owns a house or does home projects that's maybe 1 in 50 customers Home Depot is giving a 10% discount to. As an even smaller number of vets own businesses that's probably not 1 in a 100. Home Depot offers a military discount just for PR not because they give a crap about vets... thanks for proving that.
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July 2022 by Fred Saitz
Horrible place to rent equipment. Staff is too unknowledgeable about their equipment or what they even have available for rent. Waste gas time and money to go there after calling ahead.
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October 2020 by Max G.
Typical Home Depot with all the usual supplies. Nothing out of the ordinary here and Nothing special to say about it even. They always have what I need and its quick.
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October 2020 by Kaela R.
This Home Depot is the best! The staff is super friendly, knowledgeable and hard working! I live at this place!
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June 2020 by Mike S.
Customer service and cashiers are great but many of the other department employees are not helpful at all. Frequently out of stock on many items. I would rather drive to the Home Depot in Utica.
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March 2020 by Shelia Higgins
I came in to find a jet tub and talked to a man in that department. Gave him the dimensions and he told me the did not have it go online and look it.up what happen to customer service. I got better service at Lowes I will get most of my items there even if it cost me more. I am totally remodeling my bathroom floor to ceiling lmk money for home depot.
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February 2020 by Stacy Lehman
NEVER purchase appliances from @thehomedepot or @LGappliances. Brand new washer and dryer set delivered halfway through family vacay. Upon return home/installment, washer literally would not power on. Period. Never used...OBVIOUS malfunction. Both refuse return or exchange for being out of 48 hr window. Unbelievable.
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October 2019 by Kathy K.
Worse place for condo kitchen remodel. Customer service is horrible. Had to beg to get the cabinets inspected by their employee before installation, at this time told the upper corner cabinet had a diagonal crack on the face frame and would need to be replaced. Never contacted concerning how long it would take for the replacement . After a month I contacted them, was told at that time this was normal. They did not need to inspect the replacement cabinet. Installation finally starts, what a mess. The replacement cabinet was not installed the cracked cabinet was with a mess of other things(door holes drilled incorrectly,crown molding a mess,skins cut into). District and design managers came to my condo to see the mess. They agreed with me concerning the sloppy work. Told me there was no need for that replacement cabinet (start of installation was postponed for a month waiting for the replacement cabinet) and would reorder replacement supplies to fix the problems. Not all replacement supplies were ordered. Again I have to wait weeks. No communication until I email asking about my remodel. It has taken 7 weeks for installation of only the cabinets.I have asked several times for a written guarantee on the cracked upper corner cabinet that was installed. Gotten ignored. Now having to wait for granite counter tops to be ordered. Told when I went there to sign off on seam placement Friday 10/11/19 @2pm , they would contact that contractor and let me know tentative dates for installation. Nothing as of 10/14/19 11:55pm. This has been continuous since the first delivery of my kitchen cabinets. Home Depot does not feel they should have to communicate the customer .
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January 2019 by Marv H.
I really love this place. I just left Lowe's just because I was fed up with the customer service and the attitude the employees give us the customers. The only reason I even step in Lowes is because it's close to my house but that's going to change starting today. I would rather drive an extra 4 miles to come to this place which I will be doing from now on end. So far the customer service here has been excellent and I've been coming here a lot. Also they have so much more here anyway. Thank you for the service.
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August 2018 by Keith Berch
I bounce between Home Depot and Lowe’s. Last visit we had horrible service. No one wanted to speak to us. This is after we spent $3500 s week before on a privacy fence. We wanted to buy a new patio set. I could not believe how many people told me it’s not their department, how many people told me that someone would be but shortly. We decided that Lowe’s will get our business going forward.