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September 2023 by Roberto C.
I would give this a ZERO rating if possible. I am a provider and tried to call in a prescription and was placed on hold twice. When 'Marla' or some woman who finally answered the phone, she was rude, unprofessional and had the worst customer service. She doesn't seem happy in her job. Very disappointed and not characteristic of other Walgreen Pharmacy employees from other stores.
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June 2023 by Carlito B.
When I tell you by far the worst most ridiculous reward system in my life I've seen is definitely Walgreens in this location will prove that you just go there and try to use any type a cent of your rewards.
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February 2023 by Katie H.
I go here only out of necessity. I get a couple of prescription filled and maybe get milk here That's about all I do here. It's not the greatest for much else.
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April 2022 by Erin V.
Rita in the pharmacy is very unprofessional to the point of being abusive. I called due to a problem with my prescriptions. I was on the phone with a very nice woman. She then put me on hold to check the stock of my medication, before dealing with my insurance issue. After being on hold a while, the phone rang again to alert them, and someone named Rita answered. I told her that I was awaiting someone who was helping me previously and she was checking the stock. Rita very rudely and loudly told me they don't just allow people to call and check stock of meds (which is completely understandable), but that wasn't my situation. Without pausing to allow me to explain further, she was trying to quickly belittle and hang up on me. I raised my voice to explain and she finally realized that she was mistaken, so she listened, but continued to be very, very rude. She then told me that I was being argumentative, when I was simply being resistant to her meanness and lack of willingness to listen. She also accused me of filling my prescriptions at two different pharmacies and too soon, before she realized her mistake and the system error. I was being polite and patient, and if Rita would have simply listened to begin with, we wouldn't have had any issues. She did become really, extremely nice after I told her that I'm reporting her to the district manager. I suggest that if you have a problem with her, you should do the same. My meds are mental health meds, and if she does this to the wrong person, she could cause serious harm. There is enough stigma about mental health issues, but taking abuse from a pharmacy like this is absolutely ridiculous. I usually never leave reviews and I never have problems with anyone in life. I'm pretty passive and agreeable. I only wanted to leave this review, because I feel bad for anyone else that Rita verbally assaults. I also see that someone else left a review about her previously. Hopefully Walgreens can get a more professional employee who actually represents their company the way it deserves.
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January 2022 by Nada S.
( RITA) in the pharmacy department is a very rude, mean, disrespectful person, she is a disgrace to Walgreens and should be fired from working there, I definitely Would not recommend this Walgreens to anyone. Take your business somewhere else, as there are many other pharmacies around.
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September 2021 by Rudy B.
These little chaldean girls that work the register in the pharmacy department need to be fired. I came here to get medicine through the drive through because i have covid and she refused to help me because " she is busy with the customers inside". I went to cvs and they helped me without a question. Fire the little girls, they're bad for business! :)
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March 2021 by Tommy M.
They sold me an opened box of zertec D that was taped on the bottom and when I told them that it was opened they called me a lier even though I said I didn't care I was just calling them to inform them that they were selling opened boxes of the medication also 5 were missing but LOL who knows what's going on with them. Here it's not the customer who's right it's them.
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December 2019 by Mena H.
This place sucks! Waited in line for 20 minutes just to get to the window and have them tell me my prescription wouldn't be there until tomorrow. Highly recommend you go somewhere else
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December 2019 by Ginger M.
Our Walgreens in Quincy Illinois is the worst Walgreens I have ever been in very rude , poor management ! A couple of us have been faithful couponers in there for over 10 years and he has change the way we can coupon it makes it impossible to do it all because of one old man that does not like couponers the minute we walk in door this guy will tell us we have 30 minutes in the store and sometimes when we go in there he tells the cashier we are not taking coupons the manager will not do anything for his rudeness nor will district manager !they are horrible
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November 2019 by Hannah R.
Horrible experience. The associate, Keitha, was so rude to me. Kept telling me she could not find the box, and telling me to call fedex, but I kept telling her it says it was delivered. She did not even ask me anything just kept saying contact fed ex. And then I asked her to speak to the manager and gave me the same line that she wouldn't be able to find it. The manager, I think her name was Adrena or something, did a half assed job to and didn't even ask any questions to let alone even help me at all. She finally asked me a question oh was it a ship to store. If you hadn't hassled me before we would have saved everybody's time. The manager didn't even apologize when she left for giving me and attitude. Neither did the sales associates. so disappointed in the service
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June 2019 by Emilian S.
The pharmacy screwed up my antibiotic prescription. They only gave me 18 of the 30 pills I was prescribed.
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April 2019 by Eve M.
Walgreens is awesome at assisting you with your photo needs
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October 2018 by James M.
The manager at the front has the worst attitude. I can't imagine a business like this keep these uneducated people in these positions
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April 2018 by Quwona Toney
Nice staff
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January 2018 by Anthony T.
This is the worst Pharmacy/store I have ever been to in my entire life. The staff are extremely rude, extremely slow, and extremely clueless. I cannot express to you enough to avoid this pharmacy at all costs because it is a disgrace to still be in business.