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September 2023 by Richard Handley
I travel around the local area a fair amount, through 33 counties in Northern Indiana and Southern Michigan. Also, some longer distance travel. As a collector, I make it a point to stop in all the firearms dealers when I travel (its a perk). Many dealers are full of gruff staff, indifference, over-opinion, small selection, and slow service. It is the opposite for Chad and his team at Black Arsenal. They comprise the best dealer I have visited. They are very friendly, helpful, knowledgeable, attentive, offer a great selection, and most all - professional. They stand way above the average as a clear standard for the other dealers. I am very grateful a dealer of this quality is only 30 minutes from me. They have earned my respect will have as much business as I can give them. Thank you!
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September 2023 by Michael Cade
Needed some 209 primers and they had them! Very helpful and informative when asking about purchasing a firearm. Great store and staff.
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September 2023 by Scott H
Love this place. Super friendly staff. Lots of inventory.
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May 2023 by Louie Perez
The staff is great and very knowledgeable. I appreciated that they took the time with me and informed me on all the pros and cons of each fire arm before I made my purchase.
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May 2023 by Mark Mavracic Sr.
Nice place, friendly and good stock just a little $$$Update: Don't buy your red dot or scope here, not only are they expensive but they won't let you return it even if it doesn't work correctly.
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April 2023 by T Bapito
Easily the most knowledgeable and helpful staff I've ever had to deal with at an ffl. SWMI is incredibly lucky to have this dealer available to them.
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February 2023 by Ryan Norton
Just purchased two more pistols from here. Their new place is amazing. Super friendly staff and very helpful. They take the extra time to make sure you're happy.
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December 2022 by Aqua Veloush
Huge inventory, lounge waiting area in the secure vault display showroom is nice.
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November 2022 by Everett Smith
Had exactly what I wanted for a fair price. Would definitely recommend to buy guns and gun parts and accessories
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November 2022 by matthew sweet
Not even open during their scheduled hours. Wouldn't answer the phone and no notice on doors or online.
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October 2022 by kraig p.
Staff is very knowledgeable and friendly. Good stock and willing to order just about anything you need
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October 2022 by Chelsi B.
Black Arsenal, previously in Stevensville (first on Saint Joseph Avenue, then Kimmel Street) for about nine years, officially are in their largest space so far in St. Joseph Michigan. My husband noticed the building first and requested we make a stop before going home. I hadn't realized until entering the parking lot that it was the new building for Black Arsenal and I had in fact been to the store at both previous locations.While I have grown up with guns being used for hunting, I myself have limited experience with guns. Protection was more of our focus today when visited, but we asked questions today without yet purchasing anything. Employees are extremely knowledgeable and answered every question we asked. If you need something or have questions relating to guns and their accessories, Black Arsenal is a local spot that is worth the stop.
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June 2022 by Chayce Delooff
If you’re looking for high end firearms and equipment this is definitely the spot to shop. They are one of two stores in west Michigan that had the firearm I was looking for. I shop at most of my LGS’s, and try to support local businesses whenever the opportunity allows me to. The three gentlemen working the store are exactly why I like shopping local. These guys were so educated, and polite and patient with me. They answered all of my questions (even the kinda stupid ones), and helped me figure out exactly what I wanted. This is by far the best experience I have had at any sort of store in the last 5 years, mostly due to the people. These guys are great!
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June 2022 by Jackie Nelson
I asked a question about public safety and this businesses responsibility towards it and instead of responding they blocked me. If they can open a new location I sure hope they upped their security measures since their current location was involved in multiple break-ins resulting in the loss of life.
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June 2022 by Matthew
Great gun shop, helped me out a bunch!