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December 2023 by Kristen Mathis
Update: I never received my refund for my room. When I went back to ask why they told me to take my review down... no I will not. People have the right to know if the hotel they are thinking about staying at has BED BUGS!! The people working here have no respect for the customers so I would recommend you find a different place to stay if possible.This would have been an ok hotel for the price but when I went to lay down for the evening I saw something in the corner of my eye. I got up turned a light on to find tons of bed bugs!!! Yuck! They told me I'd get a refund for my room and as of now I still don't have my money back.
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November 2023 by Becky R
The first thing we noticed was how dirty the room was. Upon a second, closer look, we found bed bugs! We promptly left and talked with the front desk (sharing the picture included below) who stated they were sorry and that they would refund our stay. Three weeks later, and having to go through a third party, they (the management) refused/denied a refund.
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October 2023 by John M. Bartalone
This is Karlyn.My Bf John and I have stayed here for almost 4 years for personal and business and have always had very good experience and help and our stays have never had any problems David and his dad and mom have been great and become good friends. I would highly recommend staying here for short or long term. Thanks David.Karlyn and John
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October 2023 by dennis phillips
I've been in an extended stay at the super 8 and they've done nothing but work with with me and been kind to me. I couldn't recommend this super 8 more. The rooms are clean and have everything you need for a couple nights stay add also the most affordable on Red arrow
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September 2023 by Michael McMinn
I was charged 3 times and had to deal with getting that fixed. The pool was filthy and could not be used. The breakfast was not good. There was no decafe coffee and no plates or spoons.
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September 2023 by Arturo Mondragon
Bad service at the front. As soon as we got there they told us that one of our rooms were canceled and refused to give us a refund or a different room.
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September 2023 by Gerald Sampsel
Poor breakfast, room average at best, location to wineries is good, would pick a different hotel next time.Nearby activities: Wineries are all around this hotel but so are other better hotels.Walkability: Not at all.Food & drinks: Poor breakfast
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September 2023 by Scotty Jett
The room was clean, but there was a strong smell of cigarettes. As a nonsmoker, this really irritated my nose. The guy at the counter was polite. One of the perks I enjoyed was wayching SHOWTIME at night.
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September 2023 by Steven McHugh
we mis-booked another hotel in the area in St. Joseph and did not want to drive back to Joliet, Illinois after spending the entire day @ the beach!! We also wanted to wake up in the area again so we could get the most out of our Labor Day weekend......this Super 8 location did an AMAZING job at landing us a room on the 2nd floor within a few hours and we had our vacation back in full swing!!! Couldn't be happier with our choice and thanks for making our Labor Day weekend one to remember!!!
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August 2023 by Jamie Reef
Everything was filthy. The room the pool the walkways. Bathroom sink would not drain coverlets had stains on them cob webs everywhere and floors sticky never took our shoes off. Sad state of affairs not sure why the Michigan board of health is allowing to stay open!!!!!
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August 2023 by Laura Manuela Mendoza Arboleda
I came for a reservation I made and they told me because of the hour was too late they couldn’t have me in. Like what the hell, I did a reservation, I asked them: Is there something I can do to stay here tonight? He said: -NO. So seems like they don’t want people staying there
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August 2023 by Ashley Johnson
⭐⭐⭐⭐⭐ 5 starsMy stay at Super 8 by Wyndham Stevensville was simply fantastic, and it's all thanks to the owner's exceptional hospitality and the spacious rooms they offer!Upon arrival, the owner greeted us with a warm smile and went above and beyond to accommodate our request. We needed a room early in the morning, and despite trying three different hotels in the area, only the owner of Super 8 was willing to help us out. It was such a relief to find someone so understanding and accommodating.Speaking of the rooms, they were indeed spacious and comfortable. It's always nice to have plenty of space to move around, and the room provided just that. The amenities were well-maintained, and the housekeeping staff did a great job of keeping everything clean and tidy.One thing that stood out during our stay was the value for money. Considering the top-notch service and the quality of the rooms, the rates were more than reasonable. It's refreshing to find a place that not only meets but exceeds expectations without breaking the bank.I cannot praise the owner and the staff enough for their efforts in making our stay enjoyable. Their kindness and attentiveness truly made us feel welcome and valued as guests.In conclusion, Super 8 by Wyndham Stevensville is the place to stay if you're looking for excellent service, spacious rooms, and a friendly atmosphere. I would gladly return here on my next visit to the area, and I wholeheartedly recommend this hotel to anyone seeking a memorable and comfortable stay. Thank you once again to the owner for going the extra mile for us!
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August 2023 by Dee
Service, cleanliness and amenities were non-existent.I opted to stay here as every hotel within a 15 mile radius of the beach was completely booked. After enjoying the beach the entire day we were exhausted to travel across state lines and opted for the closest available hotel.Service: The attendant/owner continued with his phone call as I was checking in. Would not end the call to answer questions, and when I asked questions I was pretty much brushed off while he was holding a full blown conversation on the phone. OK...whatever, I can get past that, swipe my card and give me my key. What I could not get past was...Cleanliness: I wasn't expecting much given the short notice and proximity to the beach, didn't expect fancy but did expect Cleanliness, and was met with a standard far less. Stains on every crevice of the room, carpet, walls, ceilings, and even worse yellow mattresses, and stained pillows, masked by clean sheets and pillow cases. Absolutely disgusting. Washroom and fridge full of old brown grout/caulk, and spider webs and spiders in every corner. My kids were disgusted and they're usually excited to sleep over at a hotel. Basically we used the shower to freshen up, sat, chilled and ate pizza and after 4 hours left in the middle of the night, we refused to sleep on those beds.The owner states the rooms are no smoking but the room entire hallway we were in smelled of mothballs and smoke.
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August 2023 by David Csurgo
Looking for a place to just sleep for the night. What a mistake we made. Upon walking into the room I was disgusted that someone actually runs an establishment like this. The room was funky smelling and dirty. The bathroom needed special attention alone. I decided not to shower bc I would probably come out more dirty. Went to brush my teeth the water came out orange. Trim pieces to doors and floor missing or hanging off. Looks like someone literally threw paint on the walls.The door didn't latch close so someone could literally walk into our room. Just don't do it. I wasn't expecting 5 star but my God what a dump.
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July 2023 by Kevin Kyser
This was a very nice motel. The staff was awesome check in and check out work great the outside was beautiful with the flowers and I had a nice pool the room was awesome had all the amenities I needed this is awesome and I give it a 10 star plus
