Walgreens is a popular local business that provides a positive customer experience. Employees are described as friendly, helpful, and attentive, often knowing regular customers by name. The staff goes above and beyond to meet customers' needs, particularly in the photo department. However, some customers have reported feeling that their calls about prescriptions are seen as inconvenient, with staff sometimes neglecting to say goodbye. Overall, Walgreens is praised for its personalized service and dedicated employees.