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March 2023 by Dianna Brownridge
Great people! Drivers, and desk people are helpful, appreciative, and kind. They were quick to get us switched over and cared about our best interest while being honest. Would definitely recommend.
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July 2022 by MaryAnne Smith
Called to find out why they removed my large tank when it was almost still full, she says they don't have a Guage on the tanks but it does because it's an older pig tank. I also have another location that is 50% full. I spoke to Kaitlyn which was a mistake! EVERYTHING she said was wrong but yet she still felt the need to over talk me. I have never spoke to a customer service representative that was so rude along with no clue what she is doing! We have an old account that original started with Pennington and Suburban took it over. To much to type but I did ask to speak to someone else because I wasn't going to be yelled at along with over talked especially with the WRONG information. She said she would get someone to call me because she does want to talk to me anyways. The girl is over her head and most definitely needs customer service training. Im not her mean friend that she feels the need to be so angry with. Im going to see who else may service the area because she has layed the foundation for a company Im not comfortable with using anymore.
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March 2022 by Charlotte Patrick
Suburban propane in stockbridge is the way to go for me. The secretary johnene was so helpful got me on a plan that I can afford.johnene really cares about the customers she is a great asset to the company . Thanks again johnene for all you do
