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December 2023 by Dean Fisk
I recently lost an Alternator that stranded me with a dead battery outside the store the day before I was to go up north Steelhead trout fishing. Zach called all around town trying to locate a replacement including two repair shops but to no avail. The following morning my alternator arrived and I was able to install it a short time later with support from the store team. The whole store team came to the rescue but I especially want to thank Zach for all his help and saving my trip!
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December 2023 by Amanda Olinger
Very helpful with all my questions and even got on the floor to help me find just what I needed. Thank you
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October 2023 by Mark Young
Extremely good staff. Didn't have what I needed but that's not on them
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October 2023 by Rachael Sutton
After work evening visit. 9/26/23 Manager was not there. I had to go out in the rain to see them, but the 2 Employees would not go outside in the rain (no lightening or thunder) to examine the wiper blade I purchased in the past 3 months that was not working right. Did not look up my account. Assumed I had purchased a low quality blade. I had not. (Why would you knowingly sell low quality?) The one told me if I bought it, "It's on me" I told them that response would simply make me choose to take my business elsewhere. The competitors across the street were happy to go out in the rain, and to help me. Wiper works great now.District Manager called me, the next day, listened to what happened, asked what I needed to feel this was resolved, and thanked me for helping them improve the customer experience.
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October 2023 by T454blue
Really loud and obnoxious know it all guy behind the counter definitely drives customers away. Prices have gone much higher. Always check around with other parts suppliers.
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September 2023 by Rudy
Quality customer service. Friendly staff.
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August 2023 by Nelson Wooster
Good day service getting my radiator hoses
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July 2023 by Val Hulbert
Rachel did a great job helping me out today
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June 2023 by Nick Vergara
chis Fre went above and beyond to put my car battery in he is a very friendly and a great store manger
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June 2023 by Susan Detwiler
Took my car in for a new battery an they change it will changing my battery they broke the over flo to my radiator so he quickly ordered me an new one an sent it to the shop to fix it an to accommodate me for another car they wanted me to take the money out of my pocket an reburst me I don't feel it's up to me to take any money out of my pocket to pay for anything so I've lost time off work cause of this mess u created an no accommodation other than my fixing my radiator this is very bad business for no accommodation
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May 2023 by Katie Miller
the best auto parts stores in town was very helpful staff.
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April 2023 by Mitch Gibson
Love the ppl who work here and love the service...its a great place to get your car parts and the guys are just great... wouldn't go anywhere else
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March 2023 by Susan Eicher
I went to auto zone to pick up a battery had no idea how to install it. They were busy yet Chris the store manager took time to install it for me. I recommend and appreciate auto zone
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March 2023 by Sally May
Always helpful, knowledgeable and quick to do what needs to be done outside of a regular repair shop
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October 2022 by Patricia Frick
Great customer service.
