Goodwill Industries of Southwestern Michigan, founded in 1956, is dedicated to helping individuals in the community find employment opportunities through various services such as Industrial, Custodial, and Rehabilitation Services. The organization funds its programs and wages through revenues generated by its retail stores and Business Services. The Sturgis location stands out for its exceptional organization and cleanliness, making it one of the most impressive Goodwill stores visited by customers across the United States. The store is neatly organized, with categorized sections including books and other items that appear almost brand new, reflecting the staff’s pride and dedication. Customers appreciate the friendly staff and reasonable prices, often making special trips to visit. However, some find the store crowded and challenging to maneuver, especially for those using wheelchairs. While the store offers a well-maintained selection of items like DVDs, games, and electronics, household goods and furniture can be limited, possibly due to seasonal donation patterns. Overall, the store provides a positive shopping experience, highlighting the organization’s commitment to excellence and community service.
Lot of good finds. Sturgis store seems to stay on top of their inventory better, and it’s cleaner. Goodwill pricing schemes leave something to be desired (see overall online reviews); but the store itself; pleasant staff, good selection of clothes, toys and home goods
February 2026
Easy free parking, Calming atmosphere, Great music, One of a kind treasures at substantial savings. The staff was in remarkably helpful
January 2026
I always find something here. Usually CDs, movies, shirts or Knic Knacs
