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November 2023 by Mason Pearce
This is not a bank, it's an ATM with a building around it.
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October 2023 by Tara Parsons
No drive-thru’s open and they could not deposit CASH into my account because they “can’t do that here”. Why are you even open? Not to mention that when I walked in, I felt like I was interrupting their day.
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September 2023 by Kyle Osborn
Not this branch specifically but chase in general has turned into an absolute joke. All the customer service has gone over seas and is just as bad as Comcast customer service. Been trying to get a debit card replaced for over a week and still nothing. It seems after 13 years banking with them I’ll be going elsewhere.
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December 2022 by Carrie Perkins
This branch is useless. They don’t give cash. What is the point of the tellers? The inside atm wasn’t working. Self serve is going to be the downfall of these businesses.
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December 2022 by Jamie Hoffman
This branch is completely useless and should be closed. They are cashless except the use of the atm outside. What’s the point of having tellers inside if they won’t dispense cash?!
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June 2022 by Craig Smith
Called and spoke to who I believe was the branch manager, Debra or Deborah. She was completely rude after I asked her a simple question. She said she couldn't answer my question and hung up on me after speaking for about 5 seconds. Chase is a well known institution and she did not represent their brand well at all.
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June 2022 by Craig S.
Spoke to the branch manager, whom I believe was Deborah. She was completely rude and unprofessional. After speaking to her for 5 seconds, she asked if I had any further questions and when I said I didn't, she hung up the phone. Who does that?
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April 2022 by Kiwicare Given
This branch is cashless. And the staff is rude
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December 2019 by James Patterson
The only ones who knew my flight information other than my sister Pam. My daughters didn't even know but a lot of familar faces on flight that's why I switched and it's the only place around Swartz Creek with hardly any vehicles sort of odd wouldn't you say even the us post offices has more vehicles but yet I recognize more faces at Chase in all three states than any where else non else had any personal information because I always paid cash this nobody else had my ss number other than my brother Dale my cousin Ralph but chase is the only ones with my flight information and they have protected it for a reason no vehicles the flight back they were the ones but Pam and the airlines
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June 2019 by Jerry Foster
Very friendly bank
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April 2019 by Rebecca Fisher
Awesome service, great tellers
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June 2018 by Cody Martin
This location for chase is well run. I never feel anything but respect here. Louis is who I deal with often and he is awesome. Always helps me with things even complicated charge disputes and things of that nature. Had a mixup with my mortgage escrow and he got it sorted out within an hour. Had to call corporate and talk it through with them. Something that would have taken me a long time to do alone over the phone. Great branch with great staff.
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December 2017 by Dewayne King
Best Banking Services Ever.
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July 2017 by Dominique Tullar
I walked in and realized I had nothing on me not a single paper of ID so I began to walk out and a gentleman walked over asking he could help I told him my situation and what I needed and he was amazing he told me he was the branch manager and his name. Then he got me what I needed and I was out with in minutes. He was so kind and truly wanted to help. I couldn't thank him enough.
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April 2016 by Brian Hemgesberg
The employees here are really friendly. However, Chase as a company stinks
