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September 2024 by Melanie Rowe
I would give her zero stars if it was an option, but unfortunately it's not! She was suppose to send a letter to the state of Michigan for me clarifying some information they needed and she never did! I left her several Voicemail along with several emails and she RUFESES to return any of them. I will NEVER use her again for my taxes. Very unprofessional and careless!!
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April 2024 by Robert Metcalf
Traci has been doing my taxes for several years now and she is the most professional tax person I have ever dealt with. She has always found ways to maximize my refund and has a very reasonable rate. Would 100% recommend to a friend and I have to several people who have had the same experience.
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April 2024 by Stephanie Rugenstein
Tracy is absolutely amazing! She is an expert and I thank her so much for what she does! She’s fast and educated go see her you won’t regret it!
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January 2024 by Mark.J. Lavalle
Horrible service. Found out she did not even file our taxes. Her father would be ashamed of what she has done to the good Hatfield name. DO NOT LET HER TOUCH YOUR TAXES. I cannot emphasize it enough, do not trust her. Her customer service is nonexistent. Go elsewhere.
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August 2023 by Heather Foutz
Not sure what has changed recently. But can not get any response to e mails or calls. I can't even get confirmation my taxes were done and she still has all my info
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June 2023 by Emily Bo
Horrible customer service, doesn't respond or return phone calls. As soon as Tracy received payment she has been avoiding my calls and hasnt confirmed that our taxes were sent.
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June 2023 by Cj HiddenTruther
Avoid! As soon as this company takes your money they will not bother to call you back or return any phone calls or emails. Until they decide to call me back this post will stay up until I receive a call back.
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March 2023 by Maureen Glaser
She's the best. Very helpful. Always so nice. You won't regret having her do your taxes.
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November 2021 by Mimi A
I’ve been coming to Tracie for years, she’s extremely knowledgeable and super friendly and you can get an appointment right away. I never have to wait, always in and out. I’ll never go anywhere else!
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June 2020 by Madee lotfi
I’ve been coming to Tracie for years, she’s extremely knowledgeable and super friendly and you can get an appointment right away. I never have to wait, always in and out. I’ll never go anywhere else!