Kroger is known for its wide selection of quality food and household products. Customers appreciate the range of fresh produce, meats, seafood, dairy, and home goods, making it a convenient one-stop shop for savings. The store is typically clean and offers good products, leading to many positive experiences. Customer service at Kroger receives mixed reviews. Many customers have encountered friendly staff, particularly in the Bakery and Deli sections, where employees go above and beyond to provide exceptional service. One customer noted a delightful interaction while pre-ordering food for a bridal shower, praising the helpfulness of the bakery staff. However, there have been reports of rudeness from management, which disappointed some customers. Despite this, many are willing to overlook isolated incidents, understanding that everyone can have an off day. The lost and found service has also been highlighted positively, with reports of polite and helpful staff assisting customers in retrieving lost items, which adds to the overall positive impression of the store. Overall, Kroger is a reliable choice for quality products and generally good customer service, with occasional room for improvement.
In town visiting family and stopped in the get a couple of Sanders Bumpy Cakes since we don't have them in Oklahoma. Clean store and found what we wanted (and then some! 😆).
June 2025
I don't know who answered my call to the lost and found, but she was extremely polite!! it's 8:50 AM on June 19 my son left some pink lemonade and salami there last night after purchase so i had to call this morning, thank you so kindly for your help madam, your the kind of people Kroger needs ✌🏻❤️
