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December 2023 by Sherrel Golding
Rich Swartz Creek pharmacy was the nicest most compassionate person I've spoken to in a very long time. Eye drops that I have weren't working from another Pharmacy enrich is going out of his way to find someone who can make the drops that I need. So consider it so compassionate and always willing to go the extra mile I highly recommend them to anyone who has a need for a compound pharmacy thank you very much for being there and all the help that you have giving me from compound pharmacy
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June 2023 by iamnot atinydog
I appreciate the service here, they were understanding and personal
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April 2023 by Karen G.
I'm a medical professional, and I must say that I've never been treated by a pharmacist so dishonestly. They are in it for the $$, forget the patient-and they don't even hide it...makes me wonder why. I had to pay cash for my compounded topical prescription, and recieved 2 large containers. Months later, when I had the same exact prescription refilled,, but got 2 smaller containers, for a different price. I called and talked to Rich-he's supposedly the pharmacist who filled it, as his initials were on the bottle. He told me that they couldn't do it all at once, as it would outdate. So I told him if that was true, that for months that I'd not been getting my medication. He could not figure out how he got caught in this lie?? I told him I was aware that his initals were on the bottle, and he just smiled and looked away. What kind of a place does that? So by doing 3 bottles, they were attempting to DOUBLE THE PRICE. Also, the second time, my med was supposed to be mailed to me; instead, they called and told me I could come get it. AVOID THIS PLACE LIKE THE PLAGUE!!!
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February 2023 by Melissa Hansen
Went to pick up a prescription for my parents and the lady working was very rude, she was upset that she might catch covid and made it known verbally. I went instead of my parents to prevent this and while we were making sure not to spread it she made me feel very unwelcomed. I personally will not use this pharmacy in the future.
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December 2022 by Carrie Bedford Degazio
When CVS failed me, Swartz Creek Pharmacy saved the day! Aubrey worked very hard to make sure my prescription was filled even though it was not a very common product to have in stock. She was very kind and really cared about helping me. I would highly recommend Swartz Creek Pharmacy!
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June 2022 by Sierra VanDyke
DO NOT GO HERE!!!! I WOULD GIVE ZERO STARS IF I COULD! I had a prescription called in on Friday morning. I called Friday afternoon and they said they didn’t have it then I called Saturday and they didn’t have it again. Called Monday and she said yeah we have it, we’ve had it since Friday. Paid ahead since it was a compound item and has to be specially made. She asked if I wanted it shipped I said no it’s a super important medicine I will pick it up! She said it may be ready Tuesday towards the end of the day if not Wednesday. I call Wednesday and it’s still not ready and I said so will it be ready tomorrow. Lesley said yes. I said okay I’ll be there to pick it up. I go there today (Thursday) and they can’t find it. Without this medicine I could lose my pregnancy! A lady comes out and said UPS just picked it up!! AFTER I SAID MULTIPLE TIMES NOT TO!!! They didn’t have any answers on why it got shipped when I asked for it NOT TO BE. They are very slow and filling prescription and don’t care about what you want! I do not recommend at all.
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June 2022 by Darien L
This place is sincerely horrible ran and operated by the most arrogant people who care nothing of your life, well-being and happiness. I am sincerely disappointed by this place and me and my family will not be going back.
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December 2021 by Tracey Tortorice
Luea is a good pharmacy. My prescriptions are ready within a reasonable amount of time, unlike the BIG CHAIN PHARMACIES. The staff is friendly, yet professional and the pharmacy is conveniently located. I would highly recommend Luea Pharmacy for anyone around the area.
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December 2021 by Mike Overman
Awful customer service 0/5 would not recommend.
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November 2021 by Christine Carpenter
Had a special prescription had to wait 3 hours not bad when they have to make it from scratch.
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August 2021 by Jody Whitcomb
Great staff friendly atmosphere! Thank you for working with us on our sons compound!
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August 2021 by Carol Hitchcock
Unreliable, say they will have medication delivered and never did.
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August 2021 by Wizard Lizard
I called about payment for a compounding prescription. I didn't want to give my card info over the phone, so I told her I would just come in to pay for it. She said that's fine, just go to the front counter. This was at 4:55 pm. She failed to mention that the compounding pharmacy closes at 5. So I drove out to Swartz Creek to pay for my medicine, only to be told I couldn't even pay for it until Monday. The roads are awful. Had she said they close at 5 I would've just stayed home and went on Monday. The guys working inside were extremely nice and if it wasn't for that, they would have lost a customer before I even made a purchase.
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April 2021 by Lmb B.
If I could give it a zero, I would. Many of the same things that other reviewers have written have happened to me as well. Used to be a great pharmacy but no more. I have yet to receive my medications on time. I have yet to receive all meds that are due by the due date. I have yet to get a straight answer regarding delivery of my meds. Usually, they don't even show up, call or anything. Then I have to wait another day. I have yet to be able to have meds on hand by the time I run out. Some staff is just plain rude and make no attempt to track down where my meds are. They never call when they discover that they have to special order, or if on back order, or if they can get it at all. This is the first pharmacy that had me call all local pharmacies myself to see if they have my medication and then make arrangements for them to fill my script. I am a high risk patient and I need my medications filled correctly and on time. I can't take it anymore. I guess the only good thing about doing their calling for them is that I found more friendly, competent, and helpful staff.
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April 2021 by Mike O
Great customer service. I had a problem with a delivery and they immediately corrected it.
