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February 2024 by Lala
Rude pharmacist (Ashley )
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December 2023 by Melissa Scott
Expect a really rough time dealing with prescriptions here. They're constantly out of stock and have to special order. They will wait a few days before even placing the order. Incorrectly read prescriptions and refill amounts. The process is slow, so also expect to wait. In general, has the major signs of a dying Rite Aid. The only reason this is managing to stand is because your only other options nearby for prescriptions are grocery stores.
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December 2023 by Amanda Cohoon
Pharmacy employees work efficiently, take the time to answer your questions and concerns. Provide a valuable customer service experience.
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November 2023 by A. Starrs
I enjoy this place.The pharmacy and staff are all very kind and helpful. Lots of last minute gifts & cards are available here. Most household essentials can be found here as well.
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May 2023 by J B
Swartz Creek has the best Rite Aid! Super friendly staff, clean store, they always have what I need, when I need it! Thank you for a job well done!!
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March 2023 by Annabell Vickers
Service is always great and Pharmacy staff are very pleasant and helpful.
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February 2023 by Kimberly Freese
The employees are always friendly and I get good quality service. The manager for the retail side of things is very efficient and friendly
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January 2023 by David L.
Mostly good pharmacy. Better than most, but occasionally I've found lack of follow up on filling prescriptions. I've also had trouble with them communicating with Dr's office.
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December 2022 by Kit Happy
My Prescriptions weren't instock so the pharmacist said she'd order them, however I called back the next day and the male pharmacist said oh no I ordered them for tomorrow. On a Sunday there was only a pharmacist and no technicians no counter clerks just a pharmacist running around like a crazy person so I'm not surprised my Prescriptions weren't actually ordered. My biggest gripe is I have pneumonia and I don't have my inhaler because you had to order a VERY BASIC ITEM TWICE. Then I went to grab cough drops and 90% of your shelves are empty!!!!! Sick people come to the pharmacy to get their meds, it's kinda a basic principle so how is it we can't get them?
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September 2022 by ray thomas
The Pharmacy nor General merchandising will answer the phone when calling! I made a call into corporate hoping they could help solve this problem?
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May 2022 by itachi uchioha
The front get for star they help me find what I need I feel welcome when I walk into the door but the pharmacy get to 2 Star Pharmacy need more people they know what they doing I feel like the corporation don't care about their own people.
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April 2022 by Jordan Justice
The absolute SLOWEST pharmacy customer service. Plan on waiting 20-30 minutes per vehicle in line. Don’t bother making a complaint because I have tried. When I finally spoke with a Rite Aid customer service representative (from the number they attach below other negative reviews….) and stated I had a complaint I was HUNG UP ON. I am done with this pharmacy.
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December 2021 by Darrell Wright
I really appreciated the conveniency of the location and friendly service of the pharmacy. However, I provide a 1 star review because they constantly run out of inventory for prescription medication. Every time I asked about the problem with shortages, they blame the supplier. My wife and I now use Meijer's pharmacy which is about 1 mile away from Rite Aid and we have never had a problem. Hopefully, they will eventually fix the problem because the employees here are doing the best they can with the situation.
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December 2021 by Brandy K.
This pharmacist from Rite Aide on 9090 Miller Road in Swartz Creek has continuously gave my whole family grief and issues every month so far since we've lived in this side of town!!! In the last couple of months, my son that lives and helps care for my mother has went to Rite Aid to get my mom Scripts filled and every time after being put on hold on the phone for 10 or more minutes each time he gives up and drives up there and they treat him like he is a criminal!? I'm tired of it!!! He is picking the meds up for my 72 yr old mother!? which aren't even a controlled substance, they are meds that she needs monthly! It is absolutely ridiculous! She has Diabetes, and survived Cancer 2 times over and multiple surgeries!! Last month they told us that she had already picked up her meds in which we knew she had not! We called up there and asked them to give us proof with camera footage in which they could not!, shortly after they realized that they made a mistake and somehow put in the computer that they were picked up when the meds were not and corrected their mistake now this month they again accused us of going to different pharmacies to pick up her meds which is complete b.s! Not only did we NOT do that but the insurance would NEVER allow it... I don't know what vendetta this particular woman at Rite Aid has against my family but I had it! I HIT MY LIMIT TODAY!! I'm taking my ENTIRE family including my poor mother out of this Rite Aid they lost a lot of money because of this particular P.O.S pharmacist!!!
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November 2021 by marilyn rutledge
The pharmacist has always been friendly and helpful. The techs seem very busy and do their job. Prefer this pharmacy iver others.
