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March 2024 by Kerry Lee
I was disappointed in how I was treated today at their estate sale. Upon entering I asked the woman at the cash out table if there were any discounts. She basically laughed at me and told me they take offers and didn’t understand why everyone asked that question. Her tone and comment seemed a bit off to me, but I tried to not let it bother me. I looked around and found a few things I figured I’d take a stab at negotiating.I get up to pay and I was offered 50% off and a fair price on a third item that didn’t have a price. So far so good. But then, before I could agree to anything, the woman turned her back to me and started having a conversation with two other people while I just stood there waiting and waiting. When she did finally turn her attention back to me, I asked if they could do any better on the pricing. I made a legitimate offer and was again, laughed at. She even turned to her colleague (husband maybe) to tell him what kind of offer I made and scoffed at me. To be honest it wasn’t a lowball offer. It was the last day, two hours before the end of their sale. I’m a reseller myself, so every dollar makes a difference. And, regardless, it never hurts to ask.What is so frustrating about this, is while I was there, they were talking about getting a bad review. And the bad review was for bad customer service. Given the attitude I witnessed, I’m not sure this review or the other negative review will be taken to heart.But if you do want some constructive criticism - please work on your people skills! If you want to make your clients happy and make them as much money as possible (and you as well, for that matter), treat the buyers that come through with a little more respect. I’m not a thin-skinned person, but I have worked in customer service long enough to know when someone is just plain rude. The items for sale were good, the prices are decent, some a bit high, but okay if they are willing to negotiate. In the end, people aren’t going to want to buy things from someone who degrades people for trying to make a deal.
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March 2024 by Anna Stileski
Absolutely horrible estate sale. The prices were outrageous and the staff was incredibly rude. Customers were berated for haggling and although the items were good, on the last day of the sale, the house was still full (definitely due to the attitude of the staff and their inability to negotiate). I will never go to another estate sale by this company.
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March 2024 by Kerry J.
I was disappointed in how I was treated today at their estate sale. Upon entering I asked the woman at the cash out table if there were any discounts. She basically laughed at me and told me they take offers and didn't understand why everyone asked that question. Her tone and comment seemed a bit off to me, but I tried to not let it bother me. I looked around and found a few things I figured I'd take a stab at negotiating. I get up to pay and I was offered 50% off and a fair price on a third item that didn't have a price. So far so good. But then, before I could agree to anything, the woman turned her back to me and started having a conversation with two other people while I just stood there waiting and waiting. When she did finally turn her attention back to me, I asked if they could do any better on the pricing. I made a legitimate offer and was again, laughed at. She even turned to her colleague (husband maybe) to tell him what kind of offer I made and scoffed at me. To be honest it wasn't a lowball offer. It was the last day, two hours before the end of their sale. I'm a reseller myself, so every dollar makes a difference. And, regardless, it never hurts to ask. What is so frustrating about this, is while I was there, they were talking about getting a bad review. And the bad review was for bad customer service. Given the attitude I witnessed, I'm not sure this review or the other negative review will be taken to heart. But if you do want some constructive criticism - please work on your people skills! If you want to make your clients happy and make them as much money as possible (and you as well, for that matter), treat the buyers that come through with a little more respect. I'm not a thin-skinned person, but I have worked in customer service long enough to know when someone is just plain rude. The items for sale were good, the prices are decent, some a bit high, but okay if they are willing to negotiate. In the end, people aren't going to want to buy things from someone who degrades you for trying to make a deal.
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March 2024 by Eddie R.
We had an estate sale in Maryville, this guy sold us on how great he was. He never gave us any details of the sales so we did'nt know what anything went for. We got $15,000 for everything. it was a complete joke. i wish we never met this company and i wish i would have read all of the reviews prior to agreeing to let them do the sale. After the sale, the communication completely stopped and they were extremely hard to get a hold of. Skip this company. don't use them.
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March 2024 by Sharon Pellar
Prices were high. The same pot I bought for $4 at another sale was $30 here. The 2 staff that I spoke with were pleasant, but, had no authority to answer questions. I called prior to going & was told that prices were negotiable & priced to move. The man running things refused any offers & was very unpleasant to me & to his staff in my presence.
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March 2024 by Brenna Pelerin
Andy is incredibly efficient & experienced in estate liquidation & saved our family tens of thousands of dollars. Clerical efficiency could improve.
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February 2024 by Alex Milidrag
I LOVE Everything Goes, I've had nothing but good experiences with them! Their sales are very professionally run, their prices are fair, and I've gotten some amazing antiques, tools, and odd art from their sales. It's our regular family outing, and each of us always leaves with a handful of treasures.
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February 2024 by Brian Milidrag
Only the Best estate sale company in Metro Detroit!I follow these sales every week on a regular basis because their sales are always chock full of really great things from interesting and unique antiquities to even everyday household items that everyone needs! Fair prices and smiles from the proprietors make doing business with these folks a pleasure!
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February 2024 by Erin Webster
Avoid this company at all costs. Please read their Yelp reviews, as it appears they’ve wiped out the negative Google reviews. I’ve been berated and yelled at by Linda, and have witnessed their blatant disrespect of customers at their sales. I have no idea how they remain in businesses, but they’ve lost mine.
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September 2022 by Steve W.
Awful people....disrespectful of customers and their own staff. The "boss" is running around like a maniac because he has to approve the price on everything down to even a $5 item....most of the others are just sitting around joking and when faced with any question say "oh you'll have to ask Andy, he's downstairs somewhere"...so you go and try find him and he's too busy and brushes you off saying he's taking care of something else.When he does finally find time for you he gives such stupid pricing it's embarrassing. They also argue in-front of customers and are totally a pathetic organization. The worst is how he talks to some of his team like they are a total piece of "S"...no respect at all...I don't know why they put up with it. Whenever I see an "Everything Goes" Estate sale listing or sign ,like many others on here I pass to the next one.
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May 2021 by Christin M.
I am absolutely appalled by how I was treated at this estate sale. I attended on Mother's Day and left my disabled mother and my children to purchase some items for my small business. I am a regular to estate sales and cannot believe how they treat their customers. I have experience working with high-end items and with high-end clients but for an estate sale their prices are high and are not priced to sell. Don't believe "Everything Goes" because it doesn't. They kept insisting that if an item didn't sell the family could donate it with a much larger tax donation. My goodness, then why have an estate sale?? The owners are not willing to negotiate with customers to make sales and are very rude when you do try to bargain with them. When it was time to check out, Linda blew up at me and got mad at me for working on Mother's Day, making offers, and for being there after close when I was told by another employee it was no problem. She liked my assertiveness when I was making offers and even offered me a job haha but 5 minutes later tore up the ticket in my face, screamed at me, and told Andy to call the cops. I had the door slammed in my face and she continued to scream at me. I have no idea why anyone would hire this company! I literally left in tears, empty-handed because she would not let me purchase my items. There was no reasoning with her. People behind me in line left and they also lost those sales. The Rappaport family would have been extremely dissatisfied in the handle of their family estate. I was so disappointed to leave behind my handpicked treasures.
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May 2021 by Candace M.
First and last time at one of their sales.. the prices were 'ridiculous'. I was offended by what they were charging...$15 for a tea cup. $600 for an old, worn out green plaid couch that saw its best day in 1974 that also had an accompanying love seat $750 and two side chairs... another $300 each! Gorgeous dinnerware and the Americana metal plates, bowls, etc... today is day 2 of 3 and one bowl was priced at $125!! The whole house was still completely full... because the pricing is 100% off. I feel bad for owners who hire this company and end up not selling anything. We bought nothing but sure wanted to.
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March 2021 by Linda R.
Very disorganized, wrong venue took two months after pickup for sale, owner had young people handling it mixed up my items with other peoples stuff, had to chase down receipts because items were missing without any sale prices, a total nightmare. Had to chase down for commission checks, and unknown charges to me for pickup and cleanup charges. tax receipts not filled out still chasing for signatures and other pertinent information needed for tax receipts four months later. Total disorganized, Seller vacant most of time had no clue what items were mine, I had to provide all information to him so I could get paid on my stuff. This was a nightmare and huge mistake. ,
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February 2020 by Mary K.
I go to hundreds on estate sales every year and I know which companies to avoid and unfortunately this is one of them. They do not price their items and then when you get to the register, the wife (Linda) looks at the item like an expert and gives you a ridiculously high price. The husband (Andy) tries to rein her in without luck. So most customers leave empty handed. So beware, if you hire this company you will get your full house back and likely have to pay big bucks for someone to clean it out.
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January 2020 by Robin P.
What a lesson I learned today! Next time I see an estate sale by Everything goes I'll pass!!!Started off nicely the worker outside was nice & friendly. No prices on clothes or books,after being ignored by the blonde at the cash box,she said she'd have to see it to price,SHADY,no set prices.Two nothing special shirts for $15,nice try for used shirts.I feel badly for the people hiring this co.The object is to sell.No wonder it wasn't busy on day 1,words out on this over priced out of touch co.where they need to look something up on EBay before they'll give you a price,should of done that the day before! Couldn't believe how rude they were!Never again!
