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November 2023 by Kismet McDaniel
The sale person was very helpful. Her name was Kimberly. She helped me out a lot with my purchase of a bedroom set. I give her a 10.
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November 2023 by Laura Laurain
Kimberly helped my husband and I find the perfect set of furniture for our home. Kimberly asked the right questions in order to help us figure out exactly what we wanted. She was very professional! Kimberly was also very friendly, she gave us the space and time we needed to make the right decision. We like the no pressure atmosphere at Bob’s. We were comfortable shopping there, especially with Kimberly as our guide. Thank you so much!!Highly recommend for all of your home furnishings!!!The Laurain Family.
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November 2023 by Judy Baker
The salesman Kevin was great. Pointed out to me where everything was and then left me alone. He said if I had any questions, just ask. He was very helpful and completed my purchase very efficiently.
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November 2023 by Christine Mckinney
Bob's discount furniture was definitely a game changer. Most furniture stores I've been to, the associate is always hounding you, especially at Gardner White, but here they greet and let you look around until you want assistance. Kim was an awesome sales rep, she was able to give me vital information and help with exactly what I was looking for. I def will b back for something else.
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November 2023 by Sarkis Arakelian
I went to the Southland center location in Taylor Michigan. The gentleman by the name of Nick helped me very informative. I had to wait a week or so before I made my decision I went in today a lady by the name of Kimberly help me she was very kind informed me that Nick will get the sale. She covered all my concerns and questions very thoroughly. I highly recommend dealing with Bob’s Furniture especially Nick and Kimberly :-)
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October 2023 by Krista Dupuie
Jerry and Kim were both incredibly helpful when i was looking for my new bedframe. Neither of them were pushy or pressuring in anyway and gave me genuinely helpful advice and opinions. Such an amazing team to work with.
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September 2023 by Steph R
Kim was friendly from the time I entered the store, while assisting me with my purchase and when I left. The young lady in the lease to own department was nice as well. She explained everything and it was a swift transaction.
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September 2023 by Heather Presti
We had a GREAT experience with Nick E. My fiancé and I were looking for some new pieces for our first home together. Unfortunately, we were on a time Crunch for another appt. & Nick made the entire process easy and we were in and out super quick, which is totally our style! (Bonus Points!) He was really easy going and didn't make it feel like we were working with a "salesman," he is really easy to talk to with great ideas & suggestions and has the knowledge you want when making big purchases! Thanks Nick! We'll be back as we continue to decorate our new home!
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August 2023 by Naomi Johnson
Immediately upon walk-in I was greeted by Michael. He was very helpful, kind, hospitable and knowledgeable. I already knew what I wanted upon walking in and it was perfect timing that Michael was available to assist. What I didn’t know was that I would be walking out with purchasing furniture for when I move into my new place. I only arrived to see if the the bedroom set that I saw online was in stock. Not only was it in stock, but I was assured that it will be delivered on the date that I move into my new place. I definitely will be back to purchase more furniture in the future and I also recommended my sister to purchase items from Bob’s Furniture.
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August 2023 by Christi Smith
Had a great experience at Bob’s! Low-pressure environment. We walked around and the salesman Alfredo casually asked if we needed anything, no stalking us and breathing down our necks like the other stores we visited in the area. Made a big difference in our shopping experience and we’re grateful for that! Ended up buying a couch and the whole process was super smooth! Highly recommend Alfredo if you go to the Eureka Rd location.
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August 2023 by Maria Koss
I have bought my last couple of sets of furniture from Gardner White and was very unhappy and unimpressed with the customer service and the furniture. So I came to Bob’s and tried them. I am extremely over the top happy with the customer service and the furniture. I love the energy and experience specifically at the Taylor location. Our sells lady Mariah was awesome and we will definitely be returning customers
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July 2023 by Bruce Calmes
Muriah was excellent! She let us look on our own, but kept an eye on what we were looking at around the store. As we looked, she was actually check the in-stock condition of the items we were looking at. When we motioned for her to answer questions, she already had the answers!Very helpful, no pressure, and an effective use of customer service!Highly recommended!
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July 2023 by Rob D
Bought a cheap recliner. you get what you pay for because it sucks. It was cheap though. They were supposed to send free fabric cleaner they didn't. I contacted the store he took my info and still never sent anything. I wouldn't shop here again
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July 2023 by Jason Heien
We LOVE that yes, they greet you, but then then leave you alone!We don't need to hand fed our furniture selection, and in 5 minutes no one is ever going to know what our taste is, depending on the room.This was our 4th or 5th time a Bob's and it is always positive whether we purchased something at the store, or online.Pro tip: the white glove experience is totally worth it, a long with the goof proof for only for leather furniture ( in our experience)
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June 2023 by Mauricio Perez
Jerry was very attentive as he allowed us to have our space to browse around the store. He was helpful and answered all our questions and gave us privacy to make a final decision. Extremely understanding and a polite sir!! Will be returning to Bob’s furniture to make future purchases. They have amazing selections.
