-
December 2023 by Jason Normandin
I love this gym! The offer a wide variety of classes and equipment that other gyms tend not to have and they keep the place clean and well-maintained. It does get busy on Mondays/Tuesdays at peak times, but people are pretty cool about working in or around each other.When we started, it had been quite a few years since I was serious in the gym, and my wife was brand new to resistance training. Because of that, we worked with a couple different Crunch trainers (Luis and Dan) to get us started on the right path. These guys are professionals and know their stuff. Form, technique, proper warmups, muscle targeting were all covered and our workouts are more productive because of it. If you're just starting out or looking to up your game, it's definitely worth talking to a trainer to see what they've got to offer.It's seriously a great gym with great staff and I'm glad we found it. We've been going for about six months and my wife and I are both feeling and looking healthier and enjoying the experience.
-
December 2023 by Dawn Swanson
For all those thinking of new year-new me or just wanting to start/maintain a healthy lifestyle hit start on that membership! Small class sizes, tons of equipment, and even a free "kickoff" with trainer. Personally I love Steve, he makes training fun! But there is definitely someone for everyone! I made the best decision 4 months ago to invest in myself.
-
December 2023 by Alexandria Root
Steven is a trainer at Crunch and he's the best! He knows what he's doing and both my husband and I gained muscle mass, leaned out and feel great when working with him. He is also very safe and knows injury prevention.
-
December 2023 by Randy Saldivar
Taylor crunch fitness is awesome!! The staff there is very friendly and the facility is very clean!! The front desk manager Stacy is super cool and very friendly... Go to crunch Taylor!!!
-
September 2023 by Harman Kaur
Love working out here. Been going here for about 7 months now. Personal trainer Dan, has been so helpful. Working out with him makes things so much easier, he makes the gym anxiety go away, makes you feel very comfortable for sure. I would really recommend him!! He's amazing. The staff is very friendly too. They are always ready to help with anything you need. This is the best gym I've been to so far!
-
September 2023 by Jennifer Mahon
I have been a member now for 2 months and working with Dan on my personal training. The gym is always clean and the staff super friendly and helpful. I felt comfortable the minute I walked through the door. Dan is not only an amazing and knowledgeable trainer, but he genuinely cares about my well-being and health. He communicates well, pushes me when I need it, and is super supportive. His passion for training shows through his caring for his clients which helps me push harder. I have never been stronger ? ☺️
-
September 2023 by Lori Stanis
I've been going to crunch for about a month now. The facility is clean and well kept. The staff is friendly. I've been working with Summer for personal training once a week and I'm really enjoying that.My only real complaint, and I noticed it in another comment, is that occasionally, there is a lingering weed scent in the bathroom. I've noticed this once or twice. I don't think that's necessarily a mark against the company, just something to note.
-
September 2023 by L Whitfield WVTC Detroit
I had an unfortunate incident with a trainer on AUG 7th, 2023 whereas He interrupted me in the middle of my workout with my wife and demanded that we move to another area because he was starting a class. Normally the area where training is scheduled is roped off to let customers know in advance, but this wasn’t the case. I preceded to argue that the way he went about moving me wasn’t “customer friendly “ at all but he didn’t care. He was only concerned about getting his class started. I ask for a manager, he told me to get them and that I had to move. This was embarrassing to me and my wife as this was done in front of his class! I have never been treated like this before at any of the other locations I’ve been to. I left Planet Fitness to join this organization and this is how I’m treated? This is the ECORSE RD LOCATION IN TAYLOR MI. I want a formal apology from trainer as I have already requested from the Supervisor on duty at the time. I have yet to receive one! They have my number and information. Absolutely ridiculous!!!!
-
August 2023 by Rachel C.
I broke out really bad from the sauna a friend and me it's rashes all over are body
-
August 2023 by Heather Van Etten
The general manager, Anthony was rude and unprofessional. He seemed extremely frustrated that there were issues with our logins. Another younger employee came over to assist. She solved the problem within minutes. We have been members here for years & pay for multiple memberships. There was definitely no need to be so rude over something so simple. Do better!
-
August 2023 by Ali Bazzi
Decent gym, trying to cancel your membership is harder then getting a loan. You’ll get referred to other crunches to cancel and their “manager isn’t there”. Terrible customer service and membership services.
-
July 2023 by Google user
Great gym, horrible customer service. THEY WILL NOT LET YOU CANCEL YOUR MEMBERSHIP. Like many gyms in my life, cancelling a membership is always a difficult, but this is the first time I've had to call my bank to stop recurring payments which is associated with another charge. I have had numerous interactions with them and every time I get a different response - kept calling to try and reach manager, emailed manager, went through form online. Tried going through the website to remove my payment details. I'm at a lose with what to do but I refuse to continue to pay. My advice is to not give them your bank details as this makes it much harder to cancel. Overall, Crunch is a great gym and probably the best I've been to. Love the weightlifting area and adore the functional area that allows me to use sleds and battle ropes until I pass out. Gyms can be hit or miss with how well the weights are put away, but that's more on the other members in the specific area.
-
May 2023 by morgan kollen
I have called in 3 times now to cancel my membership and confirm the policy. I asked them if we could make an exception as I was out of the country and it was 10 days before the payment billed. The two reps advised yes, the third rep I spoke to when I said my membership was still billed replied that he knew this was an ongoing issue and he would contact his manager. That rep advised I would get a call back within 2 hours. I called in for a 4th time to speak to the manager after never getting a call back and he said he won't cancel it unless I come in, or send a letter. I explained my situation and he replied "this is our policy you are just looking for a refund." then he said he can't speak for his other team members, what was said doesn't matter and that he is going to hang up the phone. When I asked his name he hung up. He raised his voice multiple times, spoke over me, and was very rude. I can't imagine what working for him is like. I would not go here again.
-
May 2023 by et thomas
I’ve been training with Daniel (Pt manager) for the last 2 1/2 months now and it’s honestly been amazing. Dan is super caring/attentive and is literally always available to help inside and out the gym, not mention the gains and weight loss as well as other health issues that have gone away within the first month of training with him! As a manager he already goes above and beyond for the team, but for his clients, he goes to the moon and back. I’m so excited to FINALLY reach my fitness goals! So If you’re looking for a personal trainer, I would highly recommend coming here you won’t be disappointed :)
-
May 2023 by Sue M
Personal training with Dan at Taylor Crunch has been outstanding! I had planned to cancel my membership this year, but since I started working with Dan I've made so much progress, and he is so fun to work with, that I've decided to continue my membership and personal training. Highly recommend!
