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March 2024 by Robert Norman
I went there to get eyeglasses and she examined my eyes ordered my glasses and my glasses came in they had me put them on the inside they're waiting room with all that reflection and everything in there I could not I couldn't tell that good when I left there the next day I could not see all the glasses right I called them back up and as soon as I called them they said oh you need to go to look every time I go in there they must call in the back room and let her know I'm there because she will not come out to see me I've been there five times I've waited waited waited she never comes out of the back room every time I go there they keep telling me I need to go to an every time I go to they tell me I need to go see an eye doctor they made my glasses but the very next day they will not they tell me I they're not right
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February 2024 by Kris Jordan
Great staff and doctor. Really listen to your needs and work hard to accommodate. Dr. Maus is very caring, and wonderful at explaining things in a way you can understand.
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February 2024 by Walter Howell
Knowledgeable friendly staff. Very willing to help attitude. Everything they do makes you feel relaxed and confident that you are being cared for.
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January 2024 by Amy Mooney
Clean friendly office and the Dr was wonderful. Checked everything and took her time to explain. I highly recommend Eye Care One Taylor.
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October 2023 by Ray L
Cheap frames labeled as flex frame. No manufacturer warranty on frames. Cheap arm broke off of frame only a couple months in and the only option was to buy the frames again.
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June 2023 by Asia M.
i was given missed info by Alexis and then the office manager was very rude and did not listen . it's very sad that customer service is not offered anymore. I will gladly spend my money elsewhere where I am appreciated .
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May 2023 by Deana Kapelczak
Today was my first appointment with Eye Care One and I cannot say enough good things. The facility was very clean and the staff was excellent. Dr. Abby took her time with me to explain everything we were looking for and even recommended a retinal specialist. She was kind and informative to myself as well as my husband who also had an appointment that day. I’ll be a returning customer from now on. 10/10!
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March 2023 by morgan kollen
I’ve been coming here for three years, my insurance changed and I called to update that with them. I confirmed they take my insurance, gave the member #, and scheduled my appointment. When I arrived for the appointment(which I took off of work for, and moved my schedule around for) they told me that they don’t take my insurance, and that it’s $79 if I wanted to be seen that day. I had called specifically for this issue, and they told me everything was good prior to my arrival. Verifying with them doesn’t seem to get you very far.
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December 2022 by Ellen T
Love all of the staff! They were all very nice and helpful.
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October 2022 by Armed Battle Sheep Inita Charles
Staff very courteous, friendly, and professional. Office appearance clean and sanitary. I felt at ease during eye exam and my questions were answered in layman's terms.
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September 2022 by Hello “Sunshine”
Service was great an I’m very please with the Dr! Very knowledgeable
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September 2022 by Brittany T
I recently perceived a change in my vision and after a brief search, I found Eye Care One. I was pleasantly surprised by their customer service as I made a same-day appointment and I didn't have to wait. It was clean, professional and friendly. Plus, the optometrist, Dr. Maus explained everything in detail! Overall great experience.
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September 2022 by Ahmed Yousef
Best eye care doctor and nurses. Appointment is always on time. Very detailed with information. Very helpful and friendly. They make it a pleasant experience, I always left their office with a smile.
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August 2022 by Selene Daniels
Staff are very nice and the Doctor answered every question I had.
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August 2022 by John Edwards
The people there are helpful and the doctor was great.