Geek Squad
Hours:
23000 Eureka Rd Rm 401, Taylor MI 48180 Hours
About Geek Squad
Geek Squad, a division of Best Buy, provides a wide range of tech repair, installation, and setup services across more than 1,100 stores. Their agents are highly skilled and dedicated to helping customers get the most out of their technology, no matter where it was purchased. Customers have praised the Geek Squad's agents for their excellent service and problem-solving abilities. One customer described an agent named DeAndre as "an excellent tech" who was "very helpful and personable," taking the time to explain things thoroughly. Another customer, Dakota, was commended for his efficiency and great repair skills, even while juggling multiple tasks. While the Geek Squad generally receives positive reviews, one customer expressed disappointment that they did not follow up on a modem repair as promised. However, another customer, Melissa, was praised for her helpfulness in assisting with the purchase of an air purifier and making the customer feel welcomed. Overall, Geek Squad is known for its comprehensive tech support services and knowledgeable, customer-focused agents who strive to provide a positive experience for their clients.
Most Recent Reviews
July 2025
They were great but the price was a lot for a little thing wrong with my brand new computer
February 2024
DeAndre was an excellent tech for us. He was very helpful and personable. What I really liked was he didn't rush and explained how things work and what we need to do. If he was given a letter grade, it would definately be an A+.
January 2024
Dakota took great care of me when i brought in the laptop i had bought for my brother. The track pad was out, and doing this process he had 3 different costumers come to him and ask for things, while managing my repair he also helped them. I was in and out due to his efficiency and great repair skills.
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