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December 2024 by DJ Hunter
Disappointed with install. Guys were arguing the entire time. Did a sub par job at best on the install and when I called to get the issue resolved I get a 12hr arrival window which means another vacation day must be used. No reimbursement for the customer in amy form was even told I may have to pay for them to come back out. Best Buy Do Better!
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February 2024 by Vicki jo kirschweng
DeAndre was an excellent tech for us. He was very helpful and personable. What I really liked was he didn't rush and explained how things work and what we need to do. If he was given a letter grade, it would definately be an A+.
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January 2024 by Palazzad
Dakota took great care of me when i brought in the laptop i had bought for my brother. The track pad was out, and doing this process he had 3 different costumers come to him and ask for things, while managing my repair he also helped them. I was in and out due to his efficiency and great repair skills.
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January 2024 by Terrie Kroussakis
Geek squad fixed my modem. I called several times for the next five days to see if it was fixed yet. Geek squad claimed they called to advise it was fixed on April 1. There was no record on my phone that they called or left a message. They fixed it but would have been nice if they had called. Funny that when I called, the automated response from Geek was that they were still working on getting it assigned to a tech for repair. Not acceptable.
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January 2024 by kathy nau
Noah is amazing!! We were having so much trouble pairing my mom's watch to her phone. Noah figured it out so very quickly and he was so incredibly nice!!
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January 2024 by Crystal Rose
They were very quick and polite
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January 2023 by Brian Goodman
Had what I needed
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January 2023 by Tony C
We are happily satisfied with their service but we paid dearly. Very expensive.
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January 2023 by Jacqueline Dials Gordon
I went to the store to get a air purifier and Melissa helped me find a good one, she made me feel very welcomed and she was so nice
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January 2023 by Laci Reber
So good and fast
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January 2023 by susan kolbusz
Jake was so kind and patient during his visit to connect my printer for me. Definitely would call him again for the Geek Squad
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January 2021 by Cindy Jones
I have been on the phone 4 times this last time being with a supervisor and they don't know what they are doing. The web sites have circles in front of all of them and the supervisor doesn't know how to fix it!! Really?? I have had them for years but never, ever, again and I don't recommend them to anyone!!
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January 2021 by DJ Holycross
They didn't even help me
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January 2021 by JDOGG133 TBXL
They always say we can't do anything without a protection repair, even when I ask for them to just look at it, not to fix it or do anything, just for them to look at it, I rushed out of my house to get here on time just to be told they can't do anything
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January 2020 by Andrea Martin
I always take my computer to Geek Squad when I need it repaired.
