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February 2024 by Katie Waidelich
I walked in on a mission to find something for my classroom. Kodiak helped me find the perfect solution. Had it cut and loaded within 15 minutes. Great customer service.
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February 2024 by Bill Fenlon
Very good helping people.
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February 2024 by C D
Joes carpet services has installed carpet and flooring for my family for many moons!! My mother was discharged from hospital (dementia) and wanted to be able to walk on the floor without it hurting her sensitive feet due to to Neuropathy.. Joe had always done our carpets but she forgot!! Had lowes install and was heartbroken by the job done. I called Joe and explained and he was there the next day installing much better quality and seamless edges! I can’t thank Joe and his team enough for being there for my mom and making her feel at home and comfy!! -Chelsea DeAngelis & family
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February 2024 by Tammy Potter
If you are getting carpet installed ask for Jeff he was my installer and he was amazing very professional and did an amazing job
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February 2024 by Shelly Root
I just had new carpet installed in my hallway and on my stairs. Not only did they remove the old, but they cleaned up the floor afterward. The new carpet looks great! The guys from Joe's carpet did a fantastic job! Highly recommend!
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January 2024 by Randy Bodrie
Everything was smooth from picking out our flooring to the one day install. My wife and I are very satisfied with the whole process.
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January 2024 by Dennis Rasmussen
Great customer service and follow-up! Our third carpet experience and will always be called! Thank you.
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January 2024 by james benjamin
It's a Great looking product, and the people we're very helpful.
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December 2023 by Dale K
Dishonest practices switching products and horrible installation. Should not be in business!
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November 2023 by Danita Coleman-Young
HORRIBLE customer service! I paid in full for installation two weeks prior and the day of, the installer partially completed the job. He never returned to complete the job on agreed upon time. Now when I ask to be compensated, my calls are not being returned and I still don’t have all my carpet installed. I’m thinking I may have to go the legal route unfortunately to resolve this matter. Very disappointed with the service.
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November 2023 by Dawn S.
Great service and prices. Definitely no shortage of choices. No matter u need high or value types of carpet Gave us samples to take home so we could be sure.
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October 2023 by Jasmine Wood
I inquired about having some carpet installed in my upstairs bungalow, they were very short with their response and choppy. They were running a sale for free padding and free installation on their website so I asked about it being included into the $800 price and all he did was send me a thumbs up. I don’t like how they answer their customers and unfortunately will not be using their services.
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August 2023 by C L.
Went to look at carpet Kodiak seemed he was annoyed her has to get some samples, let it go just thought it was possibly an off day. We have gone here a few times for flooring so I assumed that I would just go again. So went back ordered carpet for the same rooms that they had on file. Kodiak says we'll I need someone to come measure again just to make sure that it's correct. Thought that was odd but ok. At this time I tell him 2 times the tack strips need to be glued down it's cement floors he said ok. So sends a guy to measure he's there for 5 min says Kodiak will call you tomorrow. Hmmm ok he calls well they were off a yard and I'll won't charge you for it. Ok so make an appt a week out the installers get there we can't lay the carpet today the strips need to be glued and cure for 2 days. Call Kodiak I explained that I told him and the guy that came to measure they needed to be glued down. He says sorry I must have passed that by, what do you want me to do? Well that wasn't good enough for me. I spoke with installers myself we made a plan ( great guys) with installers. Kodiak never called back as promised. They install the carpet they have them have a seam!!!!! What the rooms aren't big and the pieces could have fit just fine I do t want a seam to save them money on carpet no wonder thru said a yard off because they want to save. Kodiak hates people in general I think or maybe he needs to take some classes on customer service cause I wouldn't deal with him again. If I wasn't feeling nice that day I would have left and spent money somewhere else.
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August 2023 by Ronald Prillwitz
My dog destroyed a piece of our carpet and we needed a small section of carpet padding. We call a few places, but they would only sell the padding to us as a huge roll which would cost over $100 when we only need a small area (3ft by 3ft). We called Joe’s to see if they had any remnants they could sell us. Without even mentioning that me and my extended family were repeat customers of their business, they told us to come in and they would cut us the piece we needed at no charge.This is the type of customer service you will not find at other, big name stores. Every time we have worked with Joe’s they have completely exceeded our expectations in terms of customer service, value, and quality. You can’t go wrong by at least getting a quote from this company and going into the location yourself to meet their staff. A+ all around.
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July 2023 by Mary Nicholls
Don't hesitate to stop here and check out the carpeting. Austin patiently listened to what I was looking for and found exactly what I wanted. The price was right and the wait for installation was reasonable. The installers of the carpet were careful with my newly painted walls and even shifted some furniture willingly.Today....many months after being a customer, I ran in to ask to purchase a small piece of padding for an unrelated project. Thank you to Kodiak for gifting it to me, that's what customer rapport is all about!Just do it...stop in to see what they can do for you.
