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December 2023 by Kait
discarded my package because they had a problem with my address when every other package i’ve ever ordered has been delivered to that exact address with NO problems.
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December 2023 by TeMeika Bush
Worst shipping company that a company can use. Based on the tracking, they had my things since 12/13. They are literally 10 mins away from me. They never delivered the package but marked it as delivered, They should be required to take pics of the delivery. I called the company that I ordered from and they stated that sometimes this shipping company mark stuff as delivered before it delivers. This is unprofessional and caused people to ask around and check cameras for NO reason. Do better or discontinue your business as you will not be able to sustain with horrible service. I’ll update this, if I ever receive my package. I hate a thief and a liar most. So if a worker didn’t steal the package then they lied about delivering it. I wouldn’t have written this review if I didn’t need the stuff for Christmas and it wasn’t such a big inconvenience and super late. This item was ordered 12/1 and they should have had it to me within 7 days. Very disappointing but it is what it is.
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December 2023 by New 2
This company lied and said my package was delivered. I had no camera activity the entire day. This company has stolen all of my daughters Christmas outfits and no one will respond to my email.
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September 2023 by sindhuja reddy
I don’t even this the deserve one star. I would zero if I had an option. Horrible experience with this shipper.I would never ever want to receive packages from them.Their customer service is really bad and all they say is they are opening an investigation but that investigation never goes through.
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September 2023 by Santinea Hanmer
Horrible always have a problem when my packages are being delivered from them takes forever to get serviced nearly a hr or 2 if you are a company pls don’t send packages through them unless you want frustrated customers !!!!!
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September 2023 by JUSTT MAAREII
My package has got delayed almost 2 times , this is finna be the second time . smh $44 going down in the drain . but i will wait .
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August 2023 by StevenHall2121
If I could give Zero stars I would. It says my package was delivered Wednesday, at my front door, and I have cameras and no one dropped it off. I call and no answer. This place is beyond shady and shouldnt even be open.
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August 2023 by Shauntel Steverson
This company is horrible! I am still waiting on my item, it is currently at this location but has been delayed since last week. I have emailed and have not received a response. I will be reporting them to the Better Business Bureau.
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August 2023 by Serena
From the bad reviews, I judged that this shipping company wasn’t going to deliver my package from Temu, but at around 7-8 PM I received it! There was some damage to the packaging, but the products itself weren’t damaged.
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August 2023 by Shi By Shiante
Horrible service, they always mark shipment delivered yet it's never there! I believe they have employees that are stealing packages. Customer service is horrible and honestly now I get everything delivered for 1 day shipping using either UPS or Fedex to avoid using them and if I find out that the company ships through Laser Ship I immediately ask for a refund! Laser ship is completely trash!
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July 2023 by Pistons Lover
Absolutely horrible business!! I believe one of their employees stole my package. It was never dropped off to my location. I've left several emails and no one has ever gotten back to me after they were "investigate" what happened to my package!! Anytime they pop up as a delivery option I will choose another delivery service!!!!Update: they're thieves!!! I hope karma comes very soon!!!
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July 2023 by tanisha h
This is by far the WORST shipping company to have to deal with there drivers r very lazy doesn’t want to do there job correctly they will miss deliver your package with out a care in the world I’ve never had a good experience with this company if I could give them a zero star I would I’ve been home all day just for them to send a message saying a attempt was made which is always a scan of he drivers uses so they don’t have to make that delivery that day if u don’t want to do your job find a different occupation it’s that easy
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June 2023 by Maru Tamashii
This is the 4th time my package was marked as delivered yet wasn’t. I was home all day and the bell never rang. They even put a picture at my door but there was no package there
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May 2023 by Shauntel Ousley
Out of all the bad reviews I can honestly say they actually delivered to my apartment door and nothing is missing, I’m super grateful. He didn’t throw it either it was sat down
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April 2023 by Snick The Boss
I'm in Dearborn and got my package ! Despite all the bad reviews my package came early in the day and actually not damaged etc. Guess not all drivers are bad !