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April 2024 by Lisa Sumling
Food is ok, but never get my salad
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March 2024 by Asia Nelson
I have been coming to this coney for over 13 years. The past 2 years there has been a decline in the staff at the register. I’ve never experienced dining in so I’m only speaking to the ones that answer the phone. Today was the worse night ve ever experienced. The young girl answering the phone today at around 8:30pm was extremely rude about telling me to hold. After holding for about 5 minutes, I hung up and called back feeling like maybe I was forgotten about. Again, she answered the phone with an attitudinal tone and told me to hold even more rudely. Being a customer for over 13 year I am aware of the caller ID so she knew it was me calling back. After holding for 3 minutes she picked up and said “place your order”. I said “Woe, that was unexpected.” I hesitated a bit because I was thrown off so … she hung up on me. I called back and she hung up on me 2 more times. And these were purposeful. Calling back again I asked for a manager once she finally came to the phone after putting me on hold without saying a word. I asked for management and she left me on hold for 8 minutes this time. I hung up and called back. This time she was a tad bit nicer and said that she was coming. The manager’ was initially very dry and uninterested. I told her what happens and her response was “Okay, I’ll have to talk to her and see what happened. Are you placing an order?” After I explained how the interaction with her made me feel even worse and her response left me to feel unheard and I was not ordering because now after patronizing for over 13 years, I’ll never be back and I’ll be trying to take this complaint higher than her… then her tone finally changed. She said she would speak to her and that was unacceptable.I feel unheard and offended and will definitely never go back! I’ll also be looking for a higher up to address.
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March 2024 by Whitney Mosley
Nasty not the same anymore.
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March 2024 by Mary Ellen Hochkins
Great food and exceptional service.
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March 2024 by karen Reeves
They had airbrush painting going on while we were eating. When we questioned it they said a sign was posted at the door. It was but could only be seen when exiting the building. 3 of us eating and we sent back 2 out of the 3 meals due to in edible.
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March 2024 by Melinda Staffeld
Good was great. Not over priced for food portion. Staff very friendly. Had a hamburger and fries.
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March 2024 by Brenda & Dennis M/L
The food was delicious and they give big portions. So if you walk away hungry there is something wrong. The service was good. As soon as we were seated the waitress came over for our drink orders but then I think she forgot about us and it took a long time to order and then a long time until we got our order. Hope this was a one time thing. We have been there before and the service was GREAT!!!! Guess it depends what waitress you get!!!!
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March 2024 by Rick Benoit
Food and service were both
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March 2024 by Paige Railey
nothing to complain about this place gets it right every
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March 2024 by Mustafa “ZuLu King” Ali
Location....
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March 2024 by Terrell Fluellen
The service was extremely bad, my server never checked back with us at all. The cook slug food at the waitresses upset, I also order the same food last Saturday and my bill was $42.00 and this time it was $54.00 the exact same drinks and items for the kids. Not really sure how you guys are running business but it’s not ok.
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March 2024 by Angela Hills
First time coming to this coney island I got a 7 piece wing ding dinner asked fory wings to be fried hard they wasn't I got chilli on my fries supposed to be top and bottom it wasn't and I wasn't given any utensils or hot sauce for almost 20 dollars I would've like to have ate my fries not going
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March 2024 by Rita Hanner
Ordered 40.00 worth of food. Didn't get The correct order Items were not given to me.Had to get an uber there from Dearborn Heights.Talked to Barbara the manager. Do not waste your time or money here.
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February 2024 by courtney pickett
Good service, good food, very pretty women worked
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February 2024 by Rusty Shackleford
Great food and service. Very reasonably