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October 2021 by Mac Childs
Customer representive was very polite when helping me.. Service was very direct, prompt & quick..
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September 2021 by sarah hutchinson
Man oh man! The magic of Macy's strikes again! Always a wonderful place to get cute clothes at a great price!
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September 2021 by Karlyahatta Dean
I wish I knew the name of the lady who checked me out she was awesome kids Department.
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August 2021 by LILLIAN ROBERTS HILL
Went in there today and was looking for a dress and found one that I really liked , with this being said I've always been able to count on Macy's to have something I need or want especially lasts minute I will continue to keep Macy's as my #1 go to store! And Yes I purchased the dress ☺
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August 2021 by Chad Scott
I haven’t shopped Macy’s since they took over Marshall Field’s, I wasn’t missing out on anything. The floors are stained and dirty, the Levi’s department smells awe full and the third floor was so hot I could barely breathe. I stood next to a $200 sweater made in Cambodia that was completely unremarkable. I highly doubt the person who made the sweater was paid substantially compared to the price. When I can go to downtown Detroit and get well paid, handmade jeans for $250 in a well maintained establishment, I won’t come back to Macy’s.
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August 2021 by Lorriane Lump
Hello, well you could tell that there restarting... very nice none the last...And just happens the day I go in the mall air conditioner was broke... Anyway...I found what I was looking for, and at an excellent price!! Yeyyyy! So very happy...best day ever...Thank you
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July 2021 by Robert Reynolds Jr.
Service was very good as always. But they always seem to be out of Polo clothes in my size. But you can always order
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July 2021 by Marie Turner
I utilize Macy's customer service department today had two very nice ladies assist me actually there were three up there at the register all with a smiles on their faces and a willingness to assist me. I ordered online via Macy's using PayPal. Two of the same dresses and different sizes and they were all returned with no issues each dress had to be returned separately. Quick and it was accommodating as I walked in the rear door facing Target, customer service, online pick up, and returns were right there.
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July 2021 by A Alvey
Agree it's an awesome store. So many pretty things from great deals to high end. I like that. Love deals but also want quality. Highly recommend.
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June 2021 by Ree Finnerty
The guy at the shoe department finish line was absolutely fabulous! Excellent customer service. YOU SHOULD GIVE HIM A RAISE. I rarely experience good customer service. He was genuinely happy to serve everyone there.
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April 2021 by james gonzalez
Pam in the furniture is the best. Don't waste your time at Bob's, better quality for the same price.
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April 2021 by Christina Mullins
Clean store. Helpful staff. I bought my new purse an the lady at the counter was very very nice an helpful about helping me pick the best one. Thank you!
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January 2021 by Joseph A Grimm
always find great deals! employee always very helpful finding things and answering my questions!
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March 2020 by Alicia Adder
awesome staff, very friendly and helpful
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August 2019 by Natalie Horvath
Terrible customer service @ Taylor store & online . You will be out of business soon .