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November 2023 by Salvatore Consiglio
Great clean well organized store. What you would want or at expect when you go to a Custom hardware home store. Nice atmosphere. I am grateful.
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November 2023 by Jamie Sauve
I just want to highlight the phenomenal food stand. everything is made fresh right there on the flat top, and you can get burgers. it is much better than the old hot dog stands that used to be at hardware stores. This has become the deciding factor between menards and home depot for me.
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September 2023 by Michael Dorris
Denise and Ben in Building are not helpful when you have issues with an order, been waiting over a week for a response and nothing. No care in the world how not being able to get the doors I order and the ship date getting pushed back and back until middle of October. Then charge a $350.00 Restocking fee, I do not agree with. 1st of all the supplier never made the doors, 2nd they were never shipped, 3rd menard's never received them and 4th I did not get them delivered. Tying to resolve this issue with them is horrible. Then talk to the GM Ryan what a joke that was, So I cancelled my order and then proceeded to return another $4,000.00 worth of merchandise that I will buy from their competition I would not ever give them a one star after the way I have been treated this time at this location.
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September 2023 by Gary Caldwell
good clean store,, we are really thrilled with the 11% back..
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August 2023 by Thomas Mix
Great place to shop. Heads up though 11% rebate is mail in only and it's store credit but almost always something to buy her
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July 2023 by Gerald Sirois
There's not a whole lot you can't get at menards ,some stuff is really a good buy and some is not bad ! Very well stocked and always clean and organized !
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July 2023 by BeckyWithTheGoodHair
God I love this store ? prices are GREAT plus you get a rebate ♥️? get in there and get what you need at great prices
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June 2023 by Patricia Darwish
I recently had the misfortune of dealing with Menards in Taylor Michigan, a home improvement store that clearly lacks basic integrity and customer service. My encounter with them was nothing short of a nightmare, leaving me feeling frustrated, cheated, and utterly disappointed.It all started when I spotted a fantastic deal on a grill at Menards. Excited by the prospect of upgrading my outdoor cooking experience, I spent over an hour looking at all the grills and talking to the salesperson about them. I finally picked out the one I wanted and went to the register to pay for it. At the register, I was met with an appalling display of incompetence and indifference. The grill was prominently displayed with a clearly marked sale price, enticing customers like myself to make a purchase.Eager to make my purchase I was rudely told that’s not the price because the sale ended yesterday. I was confused because the signs were still up. Both managers refused to honor the displayed price even though they forgot to take the prices down. None of the prices were down. I didn’t read the fine print. I just read the sale price. The sales person even told me that’s the price after rebate. They shattered any confidence I had in Menards' commitment to customer satisfaction. The representative informed me that the price displayed was an error and that Menards had forgotten to take it down. Can you believe the audacity? They had the audacity to blame their own incompetence on forgetfulness!To make matters worse, the sales representative unapologetically stated that Menards would not honor the advertised price. It was a blatant disregard for truth in advertising and a complete betrayal of the trust customers place in businesses. I expected a responsible and ethical company to take responsibility for their mistakes and honor the price they themselves had prominently displayed.The lack of empathy displayed by Menards' staff and both managers was equally shocking. The representative showed no remorse for the inconvenience caused or any understanding of the frustration and disappointment I felt as a customer. It was as if they thought customers were disposable and their satisfaction didn't matter in the slightest.I have never felt so deceived and disrespected by a business before. Menards' complete failure to stand by their own advertising and make amends for their mistake is an egregious display of their disregard for customer loyalty. I strongly urge anyone considering shopping at Menards to think twice. It's clear that this company prioritizes profit over their customers' satisfaction and has no qualms about betraying the trust of those who choose to shop with them.In conclusion, Menards' failure to honor the price of a grill, simply because they "forgot" to take it down, is a clear indication of their unprofessionalism and lack of integrity. Save yourself the frustration and disappointment, and steer clear of this company. They have lost a customer for life, and I will be sure to share my experience with friends, family, and anyone who will listen, so they too can avoid the disappointment that Menards has so callously dished out.
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June 2023 by Curtis K.
They make the buying experience unnecessarily hard at every point if the shopping experience. Nothing is easy to find. Can't walk in and out freely. Never any employees around to help. Have to literally mail in to get sale prices. All around no good. Just go to Home Depot across the street. Much much better experience.
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June 2023 by j co
I love this place. I wish they were everywhere. It's clean, it's well laid out. They have everything and I do mean everything including groceries. The staff is friendly helpful and knowledgeable shout out! Great job ? Great prices in fast turnaround time way better than the other big box stores.
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June 2023 by Matthew Menna
11% rebate is a bit of scam as you can't get a copy of your receipt if you lose it. Had issues with the truck rental being more than expected as well. Overall it's easier at the orange and blue stores
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May 2023 by Jl S.
If im doing home improvement. This is where i get what i need. The store is always clean and bright. Folks who work there are helpful and friendly. Prices are cheaper than everyone else and i get an 11% rebate to buy things when i come back. Great gardening department and most items are superior quality. They have saved me thousands of dollars. Oh they also have some appliances and odds and ends as well as a decently stocked auto dept. I even buy my car batteries here.
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May 2023 by Benjamin Liedel
I just hung up the phone with the store manager. I called 5 days ago and talked with the manager and he said he would call me back that night. He did not call back. So I had my manager call back two days ago and they said they would call by noon that day and did not call him back. Finally a NEW store manager calls me today only to tell me they take no responsibility for their online ordering system. She said several times that I ordered the door. Absolutely terrible customer service.
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May 2023 by Patricia Good
This store for being a hardware store is hard to shop as they have items scattered in different areas instead of all hardware or outdoor goods or food separately you need to shop all over like molding on one of store then paint way on the other prepare to spend a day shopping for your few items.
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April 2023 by Paul Spinney
First time at Menards, and while I was completely lost with how big of a store it was, it was extremely clean, stocked up, organized, had time to look at it all (as I walked the entire store looking for drywall.)
