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March 2024 by Jeni Jo
The Angel ? ? Lady that works there is a blessing and it's very clean and an easier process than it used to be. Grateful ?
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January 2024 by GM W
Are you owned by the apartment complex around the corner, it’s mighty strange the cost increase of renting a unit happens far too often .. I wouldn’t recommend this facility to anyone.
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December 2023 by Susan Blake
⚠️Beware ⚠️ This place is horrible! My rates kept increasing every month to the point I could not afford what they wanted and I was told all my PERSONAL ITEMS would be given back! Then I got a call that the only thing returned was an American flag from my father that served in the Navy! Lie! All my son's baby photos and tons of family videos are gone! I didn't care about anything else but the personal things! I am still sick over losing every memory I ever had to these scum bags! And to add insult to injury, they sold the unit for $40! Do not put your stuff here! They overcharge and lie when it comes to getting your personal items back! It's dirty and I was told when I went there by the lady working she was on "medical" but was still there and she didn't have access to the BATHROOM! Her and another woman were BBQ ing by the office! I couldn't help but feel something shady was going on there! They didn't care that none of my personal items were returned! Terrible business! They didn't even TRY to help me!
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December 2023 by holly hepler
I just moved I rented a climate control unit. Very disappointed to find out when I arrived for move in day, they had no carts anywhere to use to haul things in to the units inside. Most places have carts to help with long halls since you can't just drive up to the unit in climate control. Long hallways. I was not happy.The site manager Tanisha was helpful and offered me a couple of smalll wheeled pads. Which didn't really help, but I appreciated her trying to go above and beyond. We figured out a way and improvised. Again. Very unhappy with this move, but Tanisha was friendly and helpful with check in and the process. She is great !!
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December 2023 by Bill Killman
Raised my storage from August 2022 rate 184 was to 253 in less than a year, now 6 months later they are telling me its going up to 291 dollars. Looking for new place.
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November 2023 by Dave Jemison
Tanisha was awesome. I had a problem at another location. She went out her way to fix the issue for me. I so appreciate her. Definitely give her a raise. She at Taylor location. She is very professional they need more customers service representative like her.
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October 2023 by Marquis “Boss Man's expediting” Jones
Tanisha was helpful in finding my unit. Also, help me download the public storage app to access my account and open the gate. She is awesome. They didn't have the size unit. I need to recommend that I use Trenton location.
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October 2023 by Veronique Boyd
Christine was wonderful,As soon as I walked in. Walked me through the whole renting process and walked me to where my new climate controlled storage is. All the Best Christine to your son and his success in baseball! Thank you.
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October 2023 by unas elmawri
Stay away. After signing a contract your rate becomes a month to month and it will increase mine just increased $60 from last month along with that you’re late fee increases so the late fee is $50 if you are a couple of days behind on your rent, they will lock you out of the property they tell you that the rate increases are because of the market and this is supposed to be for a temporary solution and rate will continue to go off every single month!! STAY AWAY!!! They are quick to want you to default so they can sell your belongings. This place is a scam run away! Very predatory business practices I will be writing the attorney generals office and the FTC.
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October 2023 by Tony Jenkins
Tanisha is awesome. She helped with the size unit i needed. She walked to show the unit, very professional. Ask for her. Clean and friendly place.
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September 2023 by Tasha Crawford
Christine and Tanisha are awesome and very professional. Explain the process very easily. The facility is very clean and safe. The prices for units are very reasonable.
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August 2023 by Chris Cannon
Tanisha went above and beyond for me on a Sunday after Christine helped me pick the perfect unit on Saturday.Both were life savers. I'll always use and recommend them for future needs.
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August 2023 by Kenneth Turner
I had a wonderful experience with the public storage facility. Very professional and efficient. I got help from two different people and both were very easy to communicate with. Thank you Tanisha and Elizabeth.
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August 2023 by John MacLeod
Tanisha was very helpful in getting me set up to move in . ??
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August 2023 by Tanisha Martin
Christine and Tanisha are awesome and very professional. Explain the process very easily. The facility is very clean and safe. The prices for units are very reasonable.
