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September 2023 by Kody Abdo
Don't order anything online, I ordered a bunch of products and they all came used or completely empty! Sent it back for a refund and they denied the refund because products were used ?
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April 2023 by Victoria Ornelas
I have never felt so uncomfortable in a Sephora store. As soon as I walked in the store was empty nobody greeted me. There was this elderly worker she was American looks to be in her late 50s she was following me around the entire store she snatched a tester out of my hand, and said, I was not allowed to use it and told me to stop playing with the testers even though I was just trying them because I was trying to find a gift and then she started talking about me to a worker, literally in front of me and kept rolling her eyes at me and every time I would look back she would be in the same aisle. I was in watching over me and following me everywhere and keep staring at me and she was on her phone and then I left to go get money for the brow gel I was going to get and when I came back I saw her look everywhere for me in the store keep in mind I have been going to this Sephora multiple times!
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July 2022 by Melanie Sumner
Friday 7/15 I went to kohls 50 mins from my home in a place i am unfamiliar to do some school shopping for my daughter because that area has tons of stores and right away I’m being followed and that continues throughout the entire time I’m shopping. As I’m in the dressing room I hear over the speaker that the store is closing in 15 mins I begin to prepare to checkout and realize I cannot find my bank card so i begin retracing my steps and there is this employee who is also a manager following me yet again she was EVERYWHERE I went so I assume she thinks I’m doing the five finger discount so I show her the inside of my purse and the only thing in it is my phone before I go outside to check my car and somehow my phone fell out right after showing her the inside of my purse (I was rushing because it was closing time) I get out to my car can’t find my card and realize my phone is now missing too so I come back in and the kohls shopping bag I had along with the clothes I was going to purchase were missing.. & yep MY PHONE! I begin crying at that point and this manager said “no phone was reported being found” (it’s been a whole two mins since her and I seen my phone in my bag before it fell out) I begin running around frantically looking for my phone I get on the floor to make sure it’s not under anything and this manager keeps telling me to leave as I’m bawling telling her I have no way home I can’t get home without my gps I don’t know my way at all she kept telling me to leave and threatening the cops (there’s still other customers inside at this point) I again am still bawling telling her I’m scared I can’t get home without my phone) she didn’t offer to let me use a phone or to help me NOTHING. SHE. TOOK. MY. PHONE. My phone didn’t grow legs and run off to Jupiter I was in the same area before exiting the door which was by the door in the first place. She was inside for a whole 30 mins at least after closing time and left and walked by me like I was a piece of garbage. I had to ask a stranger to use her phone to call the only number I know by heart and by the grace of god my boyfriend picked up the phone and arranged someone to pick me up, I wasn’t able to get my phone and or car until 2 days later. I get an email(after complaining since the incident) from the senior Vice President and we arranged a phone call and this man does not think the manager should be fired he didn’t share the same feelings as I did and offered me a gift card, I declined because what she did to me is not slap on the wrist worthy it is being fired worthy and criminally charged worthy at the very least. Why this woman targeted me idk why this woman took my phone and didn’t care that I couldn’t get home without it idk why this woman wanted to hurt me idk I may never know but one thing I do know is I will not let this go easily at all under any circumstance. I fight and I don’t give up and no one deserves to be treated like that my heart is broke truly it is. & add having autism to the mix it was 10x more intense and traumatic for me.
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December 2020 by Kelly Campbell
great place to work and shop
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March 2020 by Randie Johnson
its awesome store and wonderful employees
