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May 2023 by John Head
Reasonably priced, well stocked one of last good department stores
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May 2023 by Michelle Mettes
You can find some good deals at the Backstage. They really expanded the Backstage too, so the selection is much greater. Worth checking it out next time you go to JC PENNEYS.
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February 2023 by Gustavo Trejo
Shopping around for a mattress. We've found what we were looking for thanks to April, the sales rep. She was so attentive and knowledgeable as to help us find the right mattress and good discounts.
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January 2023 by George Mathias
I ran into the nicest counterclerk and a past 12 years at customer pickup at the back of the store she gave me discounts on to our Christmas shirts for my son and I didn't know there was coupons for very nice woman it was busy Christmas Eve evening
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December 2022 by Nicole Joyce
I went to the portrait studio, I will try to not ever come back here again. I just had a bad experience. The Photographer that I had kept complaining on how she was notified at the very las minute that she had to work the nest day and that she was waiting on her boyfriend to bring her some Tylenol for her hang over. She didn;t seem very into trying to get good pictures and she didn't give very many suggestions on what poses to do to get good pictures.
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December 2022 by Debbie Turner
My favorite store and still is but I was very disappointed overhearing 2 managers talking about another employee like that person was psycho and then an employee over their walkie talkie making fun of another employee, really unprofessional I sure wouldn’t want to work there where upper management talk behind their employees backs. They should be ashamed of themselves
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November 2022 by Tracy Ruston
I purchased a dress online,for my son's wedding. It was supposed to be in two days before the wedding. I kept checking my emails and the tracking, just incase it arrived early. It always said in transit. On the day it was to be delivered to the store, I went to pick it up. The cashier said the package was lost by UPS but they give it 10 additional days to arrive. With only two days to the wedding, I had to cancel the order. An hour after I canceled the order, I receive an email that the order was canceled because I did not pick it up by the specified date...wait what? I called customer care to ask if that is how they do generally do business. They were of NO HELP. I they have lost me as a customer indefinitely.
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November 2022 by Scott Burgess
I'm not the biggest fan of JCPenney's, but this store has a decent selection. Fairly clean for being so old. Staff is friendly enough. JCPenney's online ordering is the absolute worst however.
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November 2022 by Scott Adams
Better selection, over Kohl's;, button down dress shirts, mid level manager clothes. Good selection of shirts, ties, sport coats, two piece suits and shoes.
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October 2022 by Roberta Jones
Cashier was very slow and asking unessary questions about my business. But I did find what I was looking for
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August 2022 by Alexis McCrae
Followed me around the store to make sure I wasn’t stealing because I’m black … very rude & unwelcoming at counter. Didn’t even allow me to use my points for samples. Very racist environment!
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July 2022 by Dave Kidd
The sales lady was helpful and courteous
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July 2022 by Nikki Perry
Needs improvement. Many items were out of stock that are readily available at nearby Ulta.
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July 2022 by Sonja Browning
Help to busy talking to friends that come by to help anyone. I left and went to Ulta. They even said hello to me there
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July 2022 by CLEAN UPS LLC (Clean Ups LLC)
My girls go here. Would give it a 1 star because it runs my pockets lol
