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December 2023 by Milly
Nice and clean. The service super good. The nice elderly super nice. Well come
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December 2023 by Tina Kuroda
My first room had a broken bed and the second had a broken tv remote and a toilet that flooded all night.Rooms: This motel needs to be shut down and the rooms updated with newer beds and for gods sake fix the plumbing!
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November 2023 by Queen B
Did not get my deposit back. She left a voicemail...I Don't like old rooms old musty air conditioner old and dusty and loud.
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October 2023 by Ahmad Saleh
This is was one of the nastiest hotels I’ve ever stayed at-The hotel had a very bad smell like a urine smell, uncleanliness.the towels in the bathroom were not clean ,human hair falling out of them and every where ,seems they don’t even changing the bed sheets,I spoke to the receptionist! there was a young guy ,to inform him about the issues ,he was really rude ,un respectful!and unprofessional to provide a customer services, and support,He charged me for 2 nights, as we spent just 1 night and refused to refund the second one.This place is not recommended at all.
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October 2023 by Amer Saleh
We came to visit we used this hotel we checked in for 2 nights and we found the rooms is nasty and room smells like uren and we decided to check out from the first night we did asked for refunds the second night because we not staying they refusedWe did make complaint to Expedia. The yong guy by the receptionist was unprofessional person and really really bad guy with his attitudeThis place not recommended at allThe guy his name Ahmad and he said he is the manager he should not be there because he doesn’t know what is the customer service meansReally bad place
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October 2023 by Jessica Peregord
Can't bring food back to your room. The eating area is clustered with old decorations and flooring that's unused from some project. Also they have LIVE BED BUGS. THE Manager claims they had sprayed the week previous but couldn't show paperwork. SHE ALSO started a yelling match with my boyfriend over us leaving. We were packing our stuff and she opened the door with her key and made us leave it open until all our things were out. We were trying to secure another day but she told us no.
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October 2023 by Miss Ford
I love the remodeling and the plants ☘️ outside makes the energy feel so great and pet friendly..also thanks Hader for helping me out with my bill and weekly...there awesome
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September 2023 by Alicia Cruz
Omg what a wonderful clean place.The rooms are cozy and clean.WonderfulRooms: Clean rooms and comfy
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June 2023 by P.J. Thomas
They should call this one Superior 8. The staff made me feel like family I'm glad I got to stay a night there. I got the sleep I needed ☺️Safety: I felt perfectly safe the whole time I was there. I even forgot to lock my car and wasn't worried when I realized it.
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June 2023 by Jess C
honestly i don't know where to start really, but just to shorten things up every time I stay here nothings changed. something's always off with the smell..the customer service..the rooms..the so called "charge deposit that you'll get back but DON'T"and i remember asking before leaving if i would get it back and the young man at the time there said yes but i know they lie. seems like the 3rd floor plumbing is really weak, overall it's okay to sleep but i think they need some upgrading.
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May 2023 by Unicorn Queen
Jetted tub had mold(or some other foreign substance) coming out of it. We spent $30 in chemicals even after the had someone clean it. They gave a refund of $60 for a 2 night stayWould not recommend staying here unless it’s your only option. Would give 0 stars if I could.
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April 2023 by Julia W.
Cleanliness is quite variable. The first time I stayed there the floor hadn't been swept and the coffee cups had clearly been used and were unwrapped and stained and just restacked neatly. The next time was much better and housekeeping actually came around. The staff is quite friendly and one of the guys even helped me brush off my car during a snowstorm.
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April 2023 by Rhonda Fritz
The bathroom was not clean, and the bed and pillows have to be older than me. And ether two hot or to cold there was no nice temp with the rooms heat/ air unit.
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March 2023 by Anthony B.
During the ice storm Front desk lady double charged me with hotel engine, she doesn't understand the concept of third party, next morning I told her brother I need my money he yelled and screamed for no reason, hotel engine contacted them I finally got my money back, don't go here, very unprofessional and rude
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December 2022 by Elizabeth Anslem
The customer service was horrible. The young Indian guy at the desk was rude with every encounter I had with him even around the hotel. The woman working there however was very sweet. I couldn't get help from another worker whom was working the night shift. They actually charged My card for the "authorization" which was 72 dollars so watch out for additional charges that you do not authorize. The mattress was so dirty and I had to change my sheets 3 times because something kept seeping through and I was unsure what it was but it smelled like human infection. Gross. There are very sketchy people hanging around and making noise all hours of the night and day. Only 1 out of the 2 washers worked and the only one working broke on me while I was washing. The young Indian guy made a smart remark to me as if it were my fault. I will not stay here ever again.
