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April 2024 by WillUParty Event Planning
I went to pay my credit card bill. That was my first time paying in store. I was easy although I did not have my bill. They told me how much my minimum payment amount was. It was near closing time the lady that worked there was real nice. She did not rush us at all.
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November 2023 by Charity Kelley
Best customer service at this location. They’re absolute angels ❤️❤️❤️
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October 2023 by KIMMY
These ladies that work here are just amazing, very helpful and consider and friendly.
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July 2023 by Tiffany Howard
Kristen was very helpful and I love my work clothes that I got from there.
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June 2023 by Jewell J
AMAZINNNNG woman at the front & putting stock away. Helped me with everything I needed, made sure I left feeling great & helping me with everything! I appreciate her so much! Younger girl glasses short I didn’t catch her name unfortunately but she was so helpful! Please make sure y’all keep her! I loved her. ????
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November 2022 by Isabel Michaels
I was initially frustrated because of an issue with my order, however Amy (store manager) was very kind and helpful. Overall the customer service and my experience was great! ?
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March 2022 by Jessica Chavez
Only 1 star because the caisher Amy was just rude to my husband ? love the clothes but ugly people ruin that. So Thank you Amy at Taylor location in Southland Mall for making it terrible for us. I don't understand why people like you wanna work in retail. You ruin it for us shoppers.
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February 2022 by elizabeth rose
Only Torrid near where I live which is about 25 minutes away from the store. Came here two days in a row after 11am, the time they say they open online and the store it pitch black with nobody in it. A waste of my time.
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December 2021 by Krystle Clark
When you want to leave empty-handed and feeling distraught because you believe you've been racially profiled well this is the location for you'll much prefer the Westland location where people are kind and have common sense
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July 2021 by Jordan Gootee
The staff is always super nice and helpful!
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May 2021 by Tracy Brooks
Beautiful experience, staff was great. The clothes are nice just over priced. I brought a pair of shoes the worst ever !! Way to wide so I called customer service to get help. the agent was very helpful she suggested that I order a size down so I did the fit was okay but the quality of the shoes were horrible !!! They didn't have enough padding which made the shoes very uncomfortable when walking around. Cute black flat but needs more work. Also the shoes rub even after sizing down.what a waste of money !!! Unfortunately I couldn't return them ?
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April 2021 by Tonia Walker
Its a great feeling to walk into a store to buy plus size clothing and walk out feeling beautiful. Torrid has such a great selection of clothing to choose from. I absolutely love my local Torrid store and the lovely ladies that are there to help me find or suggest a particular clothing item. Thank you ladies for your suggestions and assistance in finding that perfect outfit. I am one happy plus size woman when I leave Torrid.
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April 2021 by coachbiggie77
The worst customer service on the planet. Rude, snarky, and they seem to be to important to help. Will never return to this place again.
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March 2021 by Penny Penn
Love this store... always has great deals on clothes and the staff are super friendly
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March 2021 by Gary Partin
Excellent service and great selection. Good sale going on too!