-
September 2023 by Eleanor Vaughan
Really great experience. The sales associates were friendly and very helpful - impressive service. Will definitely return.
-
July 2023 by Lakayah Collins
I have been a longtime customer of this location and have always had positive experiences until today. I walked in 7/16/23 and there was an African American girl with braids who never greeted or acknowledged me. I stood at the check out by the door waiting as she continued to fix clothes and looked at me a few times. She finally asked what I needed then sacarstically with a smart laugh directed me to the back check out. A greeting would have been nice and because she wasn't busy she could've asked when I came in if I needed help instead of ignoring. Then she continued to watch me walked out the door and never said anything. Friendliness in customer service goes a long way. The attitude was off putting and rude.
-
April 2023 by R S
To express how disgusted I am, this is my first time EVER in life leaving a google review!Let me just say, I worked in retail for 10yrs so I know alot about customer service and know when it’s bad! I shopped in here April 13th, around 2pm traffic was very light, so no excuse on their end! I was 100% racially and age profiled entering into the store. I am middle age but look early 20s. I was not greeted at all or acknowledged the whole 30-45mins I shopped. I also had my toddler on one hip and a hand full of items on the other and not one time did the associates asked if I needed a bag to shop or put items behind the counter while I shopped. I am of minority and notice every non minority that entered the store was greeted and acknowledged the whole time I was in the store, keep in mind, I paid close attention to that! upon checking out, the first associate walked away in the middle of cashing me out without saying she’ll be back or had to do something; unbelievable! The second associate walked up and stared for a few seconds before asking if I was ready to check out while while greeting new non-minority women, than she came back to me! My right mind told me to walk out the store and leave everything on the counter but I was in shocked how rude these women were! I will never shop at this store again!
-
April 2023 by Sam Mal
Please forgive me if I misspell her name.My daughter and I went into VS to get her first official non sports bra and Tanika was amazing from start to end. She greeted us made my daughter comfortable and was so pleasant.My daughter was filled with anxiety and nervousness and Tanika made her feel so empowered she walked out with 2 and a boost in confidence!!Thank you again!
-
April 2023 by R S.
I was racially and age profiled entering into the store. I was not greeted at all or acknowledged the whole 30mins I shopped. I also had my toddler on one hip and items in the other and not one time did the associates asked if I needed a bag to shop or put items behind the counter while I shopped. I am of minority and notice every non minority that entered the store was greeted and acknowledged the whole time I was in the store, keep in mind I paid close attention to that! upon checking out the first associate walked away from me while the second one stared for a few seconds before asking if I was ready to check out but not before greeting new non-minority women, than coming back to me! my right mind told me to walk out the store and leave everything on the counter but I was in shocked how rude these women were! I will never shop at this store again!
-
September 2022 by Amanda R.
WORST CUSTOMER POLICY. They only want to rob you of as much money as they can. They charged me a $30 late fee for being 3 days late, never told me about it, then for the next 2 months after that charged me 2 more $32 late fees. So now I am getting calls that it is going to effect my credit and I owe them $94 after I made no purchases. I will NEVER shop at these stores run by CROOKS ever again.
-
May 2022 by Mike Toler
The girls helped my girlfriend out with a new bikini and other fun stuff. Great customer service.
-
October 2021 by Kimberley Taylor
I was not greeted upon entering the store. Never was told about any sales that were taking place. I wondered around the store with my hands full of product, watching the staff chatting with friends. I stood at the only register to cash out. I waited while she took care of the customer ahead of me. Having an appointment I had to leave my purchases and exit the store. Customer service was no where to be found in this location . I will not be returning to this store.
-
August 2021 by Christina Albany
Great customer service
-
June 2021 by Tonya Miller
Wish they wasn't so pricey
-
May 2021 by Christy Momon
VS is overly expensive but has cute lingerie.
-
March 2021 by Krystal Lancaster
I was there yesterday and today (3.23.2021). I had a lot of help from Monae. She made me feel comfortable with getting fitted and walked me around the store to show me my options. She was patient and very helpful to me! I can't appreciate her enough and will look forward to doing more shopping there. Another woman named Kelly helped get me checked out who was very nice as well! Excellent customer service!
-
February 2021 by Rebecca Th-uot
If you can get anyone to assist you it's great.
-
February 2021 by Genevieve Terrell
This one is a little bigger than the Dearborn location.The pink is separate. Pink is few stores pass Victoria Secret
-
January 2021 by Tammy Martin
There always out of my Amber Romance perfume and always many ladies houding you about need this need that. Let me ask for help and only want one lady and Have.my Amber Romance perfume n creme lotion. It's dad cuz I'm 57 and been buying amber romance and bras for over 15 years. Am about to just find something at BBB like my Amber Romance and a bra from my info only..