Visionworks at the Taylor Retail Plaza is a highly-regarded optical retailer known for its exceptional customer service and wide selection of high-quality glasses and contact lenses. With over 770 locations across the country, Visionworks is committed to providing a superior shopping experience. Customers consistently praise the knowledgeable and patient staff, who guide them through the process of selecting the perfect frames and lenses. The store offers a vast array of designer and exclusive brands, including the popular Ray-Ban line, as well as prescription sunglasses. Patients appreciate the convenience of being able to use their vision insurance or FSA funds for eye exams, glasses, and contacts. The comprehensive eye exams are conducted by skilled optometrists who take the time to thoroughly explain the results and address any questions. Customers have been particularly impressed with the expertise and attentiveness of staff members like Karen, Dr. Parker, Linda, and Allie, who have made their visits smooth and satisfactory. Overall, Visionworks at the Taylor Retail Plaza is a reliable and customer-focused optical provider that consistently delivers a high level of service and a wide selection of quality products to meet the vision needs of the community.
They kept their word on the 100 day replacement glasses. The exam was awesome, one of the most thorough I've ever had. And the prescription was perfect. However, the frames hurt my nose bridge to where I had deep raw Mark's. And I did come back 5 times for adjustments that made the backs of my ears throb. One adjustment... read full comment
July 2026
Val helped me with my contact pick up for my trials. She was very nice, polite and friendly. She said she is from the Allen park location and was helping the Taylor office out. She was very knowledgeable about everything and helped me come out of my comfort zone to try something out new.
June 2026
Great customer service! Megan was a godsend, the whole team was great. Would definitely recommend
