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January 2024 by Susan S.
My mom received a stunning Christmas floral arrangement ordered by her long-distance best friend and fulfilled by Shinkle's Flower Shop. (I'll post the picture below.) The problem was the delivery. The doorbell rang and my elderly mother with mobility challenges didn't answer the door in time. She attempted to yell as loudly as she could that she was on her way. However, the driver apparently didn't hear her and the arrangement was left on her porch. When my mom attempted to pick up the arrangement while holding onto her walker, she dropped the heavy vase; water and flowers were all over her porch. Fortunately the vase didn't break. My mom somehow managed to pick up the flowers and the vase, put them into the basket on her walker and made it to the kitchen to salvage the lovely arrangement. When I learned of this, my mom was still upset and I immediately called Shinkle's. The person I spoke with was empathetic about the situation but quickly pointed out that the person who placed the order should have left instructions so the driver would have known to wait and provide assistance. I totally understand this and it would have been great if my mom's elderly friend had thought to do so. My mom's friend alerted me about the delivery and I attempted to contact Shinkle's the night before to leave a message but there was no VM. In my experience, if flowers arrived when I wasn't at home, I have either received a call from the driver or received a note that the delivery was left with a neighbor. I do realize that it was a busy delivery season and can see both sides. It would have been nice if the driver had made a bit more effort and I'm sure there was no malicious intent. It was simply an unfortunate situation. Fortunately, the arrangement was salvaged and I was able to carry it to an appropriate location. I say this to make people aware if they are sending a flower arrangement to provide the florist a heads-up so that assistance could be provided in the event that the recipient needed it. Also, I think a further step by the driver in attempting to call the recipient could have averted this stressful situation for my mother. Yet, the Christmas arrangement was gorgeous and really touched my mom as she enjoyed it throughout Christmas and New Year's Day.
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December 2023 by Jeff G.
We ordered a $90 ALL LIVE PLANT arrangement for a relative's funeral specifically for the wicker basket with green and red colorings that she enjoyed so much, and so that the basket of plants and flowers could be a remembrance for years to come. What was delivered is a horrible arrangement of carbon-copy, throw-away funeral flowers in some sort of cobbled-together, trashy, white box without any of the colors of the arrangement we paid for. AND WHO THE HELL PUTS A FRICKIN SQUIRREL IN A FLOWER ARRANGEMENT FOR A FUNERAL!!! - NEVER USING THIS FLORIST AGAIN! They should refund the entire purchase for making such a laughing stock at a funeral, but they sell through a teleflora-fronted website, don't have email, and won't answer the phone.
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October 2023 by Jamison Klod
I'm extremely happy with the service and the quality of the product... Thanks Julie, you did an amazing job on the arrangement you did for me.. Was above and beyond what I had imagined. I will definitely be back when in need of flowers or a special gift. Thank you again for your great service.
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October 2023 by Geri repass
Someone bought me flowers for my birthday and they were absolutely beautiful. Delivery was excellent.
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September 2023 by Beverly Monahan
Shinkle's is the most amazing florist I have ever used. They have the skills and creative techniques to create beautiful arrangements. They are amazing. Shinkle's is my go to florist.
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June 2023 by Nancy Marinelli
I have been a customer of Shinkles for 45 years and have NEVER been disappointed. Not only are they usually cheaper than others they also give you more for your money. Beautiful settings! My grandson recently had brain surgery and I wanted something bright and happy for him to look at while recuperating. Not only did they do it but it was ready for me to pick up in one hour!!. Thank you so much! He loves it!
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June 2023 by Heather Smith
They made me a beautiful bouquet for my grandpa's funeral. They were even willing to incorporate lilacs that I brought from home
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May 2023 by Marcie Prescott
They were so friendly and helped me get a last minute order delivered.
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May 2023 by Jennifer Neuschwanger
Ordered a (very) last minute corsage! Turned out beautiful and was delivered quickly!
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April 2023 by Melz MacAdams
I love Shinkle’s flower shop in Temperance, Michigan. They have been in business probably for over 60 years and they have that incredibly caring and personable touch in everything they do. Their flower arrangements are beautiful.
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April 2023 by Emily Hotchkiss
Would not recommend going here for wedding/bridal flowers. I brought one of my bridemaids with me to get a quote for my wedding and the lady said she couldn't give me a price until closer to my wedding and that they don't order flowers until 3 weeks before the wedding date. When I asked her if she had a catalog I could look through for ideas she rudely said most people just look on pintrest. I stood there and told her my color scheme and that I wasn't sure what flowers were best for then she reluctantly pulled out a sample book and said "it's old and there aren't prices listed". I definitely did not feel welcomed.
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December 2022 by Melissa N.
Highly recommend! We called and placed an order from CA and they had them delivered within an hour and a half! Very helpful and nice, especially with it being so close to the holiday and weather being not great. Thank you so much for your kindness and help and being so quick and creative and efficient! Absolutely stunning and did not expect a delivery today, we thought maybe tomorrow or after the 25th. Thank you again Shinkles
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November 2022 by Maureen T.
My son sent me flowers for my birthday. I arrived home in the evening to find the flowers had been left on my stone steps and either had been left near the edge of a step and toppled over or there had been a breeze and the arrangement had been knocked over, I don't know which, but the glass vase was broken and all the water had drained out and the flowers were in a bad way. I put the arrangement in a vase I had and by the next day some had revived. I phoned the shop to let them know and was told that could not have happened as it was the owner's husband who delivered them. No offer to replace the flowers, nothing. Very sad, I have had deliveries from them in the past and everything was fine. I let my son know not to use Shinkle's again.
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October 2022 by Karen DeLucia
Did an outstanding job on corsage for homecoming. Las Vegas theme. Friendly staff. Will recommend to others and will definitely go back for other occasions. First time using them.
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September 2022 by Jaden Aitken
I would not suggest to get flowers from here. I witnessed flowers be delivered to a good friend and they arrived partially dead. The customer service lady who delivered the replacement flowers could have been much friendlier about the situation. The lady denied the flowers being dead and she stated they are supposed to look the way they did. To my knowledge white roses are not supposed to be brown and wilted plus other flowers were wilted as well as the roses. In fact she thought the wilted flowers actually looked good. I can say the replacement flowers were beautiful and it was replaced quickly but personally I will NEVER order flowers from here.
