Sunrise Windows, Ltd.
Hours:
200 Enterprise Dr, Temperance MI 48182 Hours
About Sunrise Windows, Ltd.
Sunrise Windows, Ltd. is a window manufacturer. Reviews describe it as the best window manufacturer making quality windows and quality products. Many customers report great experiences with the company and its employees, noting amazing communication and quick response times. Specific employees are highlighted as kind, friendly, and helpful in assisting with sizing, options, and ordering parts, even performing service calls to install items. However, some warranty and service experiences have been problematic. There are reports of warranty replacements arriving with missing or warped parts and poor follow-up from the company. Some customers feel the company makes fiscally poor decisions, such as proposing full unit replacements for minor parts. In at least one instance, a customer was told to order necessary parts from a third party despite the factory being nearby and was refused part numbers. These experiences have led some to find the company awful to work with and to advise others to be aware.
Most Recent Reviews
July 2024
I had such a great experience with the company and the employees. I was looking for windows for both of my locations. They were able to assist with sizing, options and overall questions. Amazing communication and response time.
June 2024
My experience was extremely wonderful. They did their job at there best performance and really quick.
August 2023
I called the company as the previous owners had windows with missing trim pieces. Chris the Senior Technical Advisor was kind, friendly and very quick at responding. He was able to order the new trim pieces and a week later came over and installed them on the 5 windows. Thanks Chris!
More Comments(60)
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