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August 2023 by Vanna Lavery
Had an overall excellent experience at this spa. The staff was wonderful and welcoming. The place was beautiful (once you entered the spa).Tricia gave me a fabulous facial and was so great! My massage was also very good and relaxing, my only complaint is that it was less than 50 minutes. The massage therapist got me at 2pm, by the time my massage started, it was probably 2:10pm, and when he left the room, it was exactly 2:50pm. For the price I paid, I expected my full 50 minutes.Again, the spa was beautiful and clean. Perfect for a pampering day. It was very relaxing. I wish I could have stayed longer.
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August 2023 by Frecky Lewis
This is a nicely appointed spa, fitness center, and pool at Crystal Mountain Resort. My only complaint is that the fitness center does not open until 7:00 each morning. We have young children and my wife and I like to take turns hitting the fitness center before the kids wake up, but that wasn't possible because the center opened so late. That meant that we really couldn't take advantage of it during our stay. But for those who can, it looks like a nice facility.
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August 2023 by Judy Werner
Amazing facilties; friendly, professional, knowledgeable staff; great products; and beautiful Pure Michigan location. Total pampering experience. Love Crystal Mountain Resort and Spa.
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June 2023 by Sean “Cr8zydank” Lathrop
If you have never been to a spa, make this place your first time . The Manger Kate will make it magical. Had a facial, and it felt like angel hands on my face were an amazing experience. The top it off with v.i.p package couple's massage was outstanding . I feel like a new man . Not to mention , using the hot tub all by ourselves was spectacular. And the steamy sauna was better than I anticipated . And the locker rooms were so clean and had so many products to use so.yoh don't need to bring a thing.
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May 2023 by George Granlund
Great fitness center and pool. Clean.
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March 2023 by THE BREEZE
It doesn't get much better than this place!!!One of the best spas I've been too.Super friendly staff.Impeccably CLEAN facilities!Bathrobes make you feel like a queen! So luxurious.Lounge where you wait to get called in for your service is very calming, cozy and comfy.Mint/Cucumber water was delightful. As were the lounge chairs.I love that you get an hour after your treatment to just relax!!Instead of just having to get out. The hot tub was lovely and secluded. Would love to see this area in the summer time.Showers were CLEAN.Mint Lavendar shampoo and conditioner are amazing.Little stations to comb and dry your hair after your shower were great.Yoga classes at the fitness center included with stay at the resort! FANTASTIC!!!Can't wait to go back!Again what a gem of a place!?
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October 2022 by Stacy Conely-Mooney
Went in for a hot stone(salt) massage and wasn't disappointed. The staff was very friendly and the massage was amazing.
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October 2022 by Melissa Fanning
Relaxing and beautiful spa. Great selection of products and services and wonderful staff.
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April 2022 by Ashlyn Leavitt
CAUTION WHEN BOOKING. Crystal Mountain is unethical.I recently booked a reservation on Crystal Mountains website for my anniversary weekend hoping to enjoy the spa and stay for the weekend. I received a confirmation email for my lodging and was charged a deposit. Shortly after I received another email saying my lodging had been cancelled. When I went to rebook the price had substantially been increased. I have not received a refund.
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February 2022 by Matthew Peach
One of the more complete and accommodating spa's I've been too. It far exceeded my expectations and went well beyond just the massage I booked.The locker room is very spacious with private lockers with key codes. Several sinks for shaving and cleaning up along with four showers with double curtains for privacy.There's also a fabulous steam room and sauna in the men's and women's locker rooms which are allowed to use for an hour after using the spa. Highly recommend you take advantage of this amenity, it's fabulous!There is a nice waiting lounge area and they give you an exceptionally comfortable robe to wait in. Hot tea and refreshing infused water was available. There's also an outdoor area and hot tub which was kind of fun in the cold.They have several spa services, I only had a massage. It was the relaxing and it was very good. The therapist was very experienced and I was worried it might be too light of pressure but she did a great job on relaxing and unlocking my tight muscles.Overall it's one of the best spa experiences I found and I'll be making the trip back just for their services. It's truly pampering yourself!
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August 2021 by Margaret Roslik
Tremendously relaxing. The lounge area was very enjoyable to just relax in. The tea was delicious. I enjoyed my pedicure and 80 m8nute tranquil massage and would go back if I'm ever in the area again.
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August 2021 by Thomas Poster
Had a great massage with Amy. Very nice spa with sauna, steam room and spacious showers. Absolutely coming back.
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July 2021 by Donna Knox
good food
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July 2021 by Nicole Peterson
Clean, friendly, professional and a great experience every time.
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March 2021 by Morgan Bringold
Justine was AMAZING. Got the 80 minute facial and it was worth every penny. Left feeling totally renewed. Thank you Justine!!!
