WM - Three Rivers Hauling provides waste collection services to residential customers. Many reviewers report a great experience, describing the service as prompt, reliable, and timely. They appreciate the company's effective communication, noting that customers receive advanced email alerts for any delays or changes, such as those due to weather, with a new pickup date provided. The new recycling program, which requires no sorting, is also highlighted positively. Customers find the service to be a lower cost than other area companies and appreciate the ease of paying bills and friendly help. There is satisfaction that price increases are not typical unless prohibited items are disposed of, with the company using cameras to monitor and issuing email warnings for violations. However, some customers express dissatisfaction with extra fees charged for overflow trash bags during holidays, feeling this should be accounted for without charge. One reviewer notes that while generally satisfied, added charges to the bill may prompt them to consider other services. Overall, the service is viewed as an improvement over previous providers, with drivers noted for carefully returning trash cans to their place.
