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December 2023 by Elizabeth K.
My son is working in traverse city for a few weeks. Last night he got locked out of his car. He called AAA at 5pm and at 11 he was still waiting for a response. No one showed up, no one called. They called at 2am. He has to get up at 5. He had caught an Uber to his place and was sleeping. Our family has used AAA for many years; for everything, just not in traverse city. Absolutely ridiculous. Time to change providers
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May 2021 by Christopher R.
Don't trust this company. I was told that, if I had to cancel FOR ANY REASON, I would get my money back if I canceled by the 1st of June. I canceled my flight on May 24th. I was issued a flight credit, good for one year. Basically, for trusting the word of this company, I just lost $464.70. I will not trust AAA for anything, not even their promise to be there if I need Road Side Assistance.
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March 2021 by Julie Crandall
Aaron is an extremely knowledgeable Life Specialist. He works very closely with you on your short and long term needs and budget. His thoroughness and follow-up are superb. I highly recommend him!