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March 2024 by Jerome King
They're reallly helpful!
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March 2024 by Lauren Norris
This place rocks! Top notch staff!
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January 2024 by Monica Hamm
Omg. Sarah was awesome. I’m a 65 year old woman. She new what was going on with my car. She said her dad taught her very about cars. Omg give this girl a raise. I was so impressed with her. She has a great future with your business. This was in TC. On January 17 I work at Munson Hospital and I will voice my opinion about this case and send many reviews about AutoZone. Moe
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January 2024 by Avery Bauer
The staff was overall prompt and friendly. I needed to get a new battery in my key fob. It was installed, although the key no longer flips out like it used to. Also one of the employees continued to make derogatory comments about the type of car I had. I know he was joking, but after a while being there it got a little old.
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November 2023 by Leslee Fritz
I had the BEST experience with Sam and Aubrey on Sat, Oct 21. Rolled my car in and Sam came out immediately to run diagnostic tests on it. In addition, both he and Aubrey went ABOVE AND BEYOND to get and give me advice on what to do until I could get my vehicle in for repair. I absolutely recommend this location, especially because of the EXCEPTIONAL customer service and CARE that both Sam and Aubrey delivered. They made me feel as those they cared about my situation. Many thanks to them both!
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September 2023 by David Redfield
Amazing store. We are from out of town and needed a battery. They had the right one on Saturday afternoon and after testing our system, they installed the new one in 10 minutes.Please patronize the Auto Zone on 31.
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September 2023 by Nathan McDonald
Dwain and Aubrey are great, they are willing to put in the extra work to make sure they not only find the best part but the right part! They are fast and friendly.
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August 2023 by Jayden Gustine
Audrey the manager was super awesome and very insightful! She answered a few questions related to redoing the radiator and coolant. Definitely some of the best customer service I've experienced!
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August 2023 by John Deloney
Great people helped me find the right fule pump for my 2008 chevy silverado. Aubrey and her team are amazing people I recommend going to the auto zone on u.s. 31
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August 2023 by Michelle Perk
I spent two days at great Wolf lodge in Traverse City with the kids. When we went to leave, the car would not start. I called auto zone in Traverse City of 31. He told me what to do in order to get to auto zone to check my battery. I was so grateful for the help ! Ben B. put a new battery in my car as well as an alternator so that I could safely make it back to Kalamazoo. Excellent customer service and work. I would highly recommend Autozone and Ben’s work to anyone living in or visiting Traverse City. So glad it happened here - Michelle P
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August 2023 by Paul Shuman
Awesome folks. Stood by and helped me every step of my confusing way today. My thanks to that team
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June 2023 by Liz Bembeneck
Autozone was great. They provide free alternator testing and are very helpful ! I Will definitely come back if I need anything else. There are many locations in town.
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June 2023 by Kanayas Tourture
Always good customer service and always willing to help if they can. They’re always friendly and chill
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May 2023 by Sandra Brickles
Came in for a battery tie down and next thing I know, Jeremy was out in the cold & rain, installing the tie down. I also learned some engine maintenance in the process too. Thanks for all your help, Jeremy!
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May 2023 by Noah Lynch
Very helpful staff. They didn't have the part I needed but were able to direct me to a location that did.
