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March 2024 by badbounce
Replaced my battery that died before warranty expired and made everything right within a few hours. Great service and I truly appreciate their integrity. Thank you!
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February 2024 by carol kozlowski
I had appointments for replacement batteries on 2 iPhones. Check in was efficient and the staff was very friendly. The phones were ready when I returned and everything appears to be in working order.
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February 2024 by Tara Fink
Best experience! They repaired a shattered screen on my iPhone 11 and a screen on an iPhone 12 that got shut in the trunk and shattered. It was so bad. I was ready to toss both phones. The staff was great. I scheduled ahead online, repair took less than an hour. I was so impressed and would recommend them to everyone!
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February 2024 by Larry Mikowski
Friendly and knowledgeable staff! I came in for a charging port fix after I was CERTAIN that it had gone bad. The staff was able to clean my port out and get my phone working in under 5 minutes free of charge! They could have easily charged me the 120 for the new port but didn’t! Highly recommend
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February 2024 by Thomas Ray
Always a great experience.
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December 2023 by Dean Farley
If I could I wouldn't give any stars. This is the worst place to take your phone to get anything repaired. Wife took her phone for a simple fix. When the phone was returned to her , signal would cut in and out. Even if she is right next to a tower. The fix to her had no nothing to do with signal problem. Took it back to them to complain and they denied doing anything to harm the antenna. Worked fine before except the thing to fix.
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November 2023 by Caleb Morgan
Friendly and knowledgeable people, they will guide you in the right direction and if you need more explanation, they are willing to talk through what you need/want. Very pleased with all the employees I’ve encountered.
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November 2023 by Ethan Engle
Staff provided an exact match to our battery at a great price. Ensured it was fully charged once it arrived at the store.
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September 2023 by Daryl Phillips
Great personal service at this store. There are a lot of places selling batteries but no one to explain what’s the best value for you. I urge everyone to contact Batteries Plus. You will save time and money based on their experience and knowledge.
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September 2023 by Victor Peirce
They have done two repairs on iPhones for me. Quick, done professionally and priced right. I find the store personnel to be friendly, helpful, and knowledgeable.
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August 2023 by Sonya Black
Anything over 20$ refunded they mail you a check for the refund. Super arrogant prik laughed and smiled while I voiced my opinion.
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August 2023 by amanda kearns
Bad experience. Dropped my phone off for 3 hours to get the screen fixed and the ear piece that broke last time they fixed my screen two weeks ago. The person who helped me said he “couldn’t find what was wrong and if it keeps happening he will ‘call it’ and replace my screen.” I plan on calling and speaking with the manager today. I was so annoyed I just took my phone and left. And guess what, my screen is still jumpy and all over the place and the ear piece is still busted. How about LISTENING to your customers the first time? I took time during the weekend to fix the issue only for the issue to be ignored. Now I will have to take time off of work this week to get it fixed. I would really appreciate customer service instead of being told I’m wrong about the phone I use everyday. Someone just simply didn’t want to do their job this weekend and it impacted business.
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July 2023 by Megan Delmonte
Great fast service for phone repair. I walked in with no appointment and they were able to help me out right away. It took less than two hours for the screen repair. The staff was super nice, helpful, and knowledgeable.
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July 2023 by Susan Gresens
Bought car battery online, 10% off, for pick up in store. Free installation, BAM! Done! Staff is pleasant, professional and helpful.
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May 2023 by stanley Rozanski
They replaced my phone battery at no cost even though it was past the warranty deadline.
