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February 2024 by Teisha Gauthier
I dont like how they just go ahead and tip them self what ever they want.
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January 2024 by James McClellan
Almost 7 dollars for a cup of coffee and it wasn't even that good.
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January 2024 by Rob Bartz
Love their
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January 2024 by Ken BSD
There's a Bigby in Howard City off M46.
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January 2024 by Jessica Billings
I just spent 15 mins in the drive thru 5 of which spent waiting at the window for one drink. I sat there and watched the workers dancing around and giggling while my drink sat in the counter, once I finally recover my drink the girl handing it out the window was extremely rude.... Truly the slowest biggby I've ever been to. I do not recommend this location.
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January 2024 by brian smiers
long wait,
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January 2024 by Morgan Hayes
Typically I love this place, I'd almost say I'm a regular. Although it's becoming more and more frequent that I'm paying for an upcharged request and it's blatantly being bypassed for an easier step. It's only that much more heartbreaking that I consistently tip and only realize the difference in my coffee after I've left, and yes you can tell the difference. I'm truly hoping to see a change soon, this place is a nightmare to pull out of, hate to stop going all together.
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December 2023 by Grant Curington
Fast delicious & friendly.Staff was on point & the bragel was legit fresh hot and ready! They even asked if I wanted cream cheese on the sausage egg and cheese bragel.?also got a small Carmel marvel.
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December 2023 by Brandon Elliott
Staff is
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October 2023 by Heidi Kay
This is the worst Biggy I have ever been to. I ordered 2 coffees and a muffin. She hands me 1 coffee and the muffin. Tells me it's my fault and they will charge me again for their mistake. And then the lady had the audacity to mock me. People in front of me even left because of their poor service. I have NEVER been mocked and treated so poorly in my life. I will never go back there!
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July 2023 by Missy Schneider
Great coffee and
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July 2023 by Gray McGregor
Worth being late to work for! Don’t tell Megan!!!
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April 2023 by Zachary R
Workers are unfriendly, store is always filthy and I'm fairly sure I get cheated when I ask for 3 shots in my frappe as the drink at the other Bigby stores in town taste darker/stronger
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February 2023 by Jenna McMinn
I’ve never had a problem with any of the Biggby locations until now. I ordered a special sandwich they have on the menu a few days ago when I was done running errands. When I got home, I found that they messed the order up and there was just a bagel. I called to let them know and they told me they wrote down my name and I could get my order corrected - which I informed them I couldn’t get back to them for another couple days at least. I went through to get my replacement today & was told they didn’t have a name, there’s no manager there to talk to and the replacement is only good for 24 hours. Extremely poor customer service - I’m extremely disappointed and will no longer be a loyal customer after 10+ years.
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February 2023 by Ryan Barhitte
Well, the issue I see when getting coffee from this place is there so much focus on maximizing their tips. Tips shouldn't be asked for... this Establishment should put a end to the tips asking, unless the customer tells them to put a tip on. In my opinion it's disrespectful to ask for a tip.... plus good luck trying to talk to a representative. It's just a automated recording. This place has lost my business without a doubt. There are other places to get coffee without being pressured into leaving a tip.